Public Training Associate

About Trevor:

The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. Trevor offers 24/7 crisis services, connecting highly trained counselors with LGBTQ+ young people whenever they need support. To drive prevention efforts, The Trevor Project also operates robust research, advocacy, education, and peer support programs. We’ve been saving lives every day for over 25 years.

Every day, and in every role, our staff contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people by embodying our values:

Heart–We care deeply and commit to do what matters

Integrity–We build trust through our words and actions

Community-Together, we are an unstoppable force for good

Belonging-We serve as allies to the mission, and to each other

Progress-We continually move onward and upward

Applicants and staff must be authorized to work for any employer in the United States.  The Trevor Project will not sponsor an employment visa for this position.

Role: Public Training Associate (Temporary)

Location: This role will be remote in the continental United States

Reports to: Public Training Senior Manager

Eligibility:  Authorization to work for any employer in the United States is required. The Trevor Project will not sponsor a work visa for this role.

Classification: Nonexempt Full Time (Temporary – 9 months)

Union Role?  No (Temporary)

Salary Range: $30/hr

Summary: 

This is a temporary role anticipated to last for 9 months. This role will  support the delivery of training programs that advance Trevor’s mission and public education efforts. This role assists in preparing for and facilitating virtual and in-person trainings, maintains and updates training materials, and supports operational tasks such as organizing inquiries and coordinating logistics. Working closely with teammates and cross-functional partners, the Associate applies a learner’s mindset, demonstrates attention to detail, and communicates proactively to support team goals. This is an ideal role for someone eager to grow their facilitation skills, contribute to impactful educational programming, and develop a deeper understanding of public training and LGBTQ+ advocacy work.

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Roles and Responsibilities:

• Support updates to training materials by incorporating current best practices and new content
• Help prepare training content, facilitator guides, scripts, and slide decks for public-facing presentations
• Track incoming public training requests and support scheduling, organization, and documentation
• Collect and input training data to support metric tracking and reporting
• Collaborate with teammates and cross-functional partners to support training operations and consistency
• Share ideas for improving training materials and delivery formats
• Coordinate logistical needs for trainings, including travel planning and materials preparation
• Support responses to partner inquiries via shared inboxes and other communication platforms
• Demonstrate fair, ethical, and equitable business practices
• Learn eagerly, share knowledge appropriately, and improve continuously
• Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines
• Work, communicate, and collaborate effectively with others
• Demonstrate attention to detail and accuracy in all work
• Demonstrate a commitment to fostering and maintaining an environment of belonging 
• Other relevant duties and responsibilities as assigned

Minimum Qualifications:

• 1+ year of experience in facilitating engaging workshops, role-plays, and other interactive training activities – may be in professional, volunteer, academic, or community based settings
•  Demonstrated knowledge and understanding of LGBTQ+ issues, including the unique challenges faced by LGBTQ+ youth
• Familiarity with crisis management protocols
• Demonstrated ability to train a variety of learners with different learning styles, applying skills in training specifically for Crisis Services
• Demonstrated commitment to staff wellness, with a trauma-informed approach, recognizing and addressing the unique challenges and stressors that volunteers face in crisis intervention work
• A quiet, private work environment with high-speed dedicated broadband internet access (minimum 10Mb down/5Mb up)
• Proficiency in: 

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Why Trevor?

A career that truly makes a difference in the lives of LGBTQ young people–every single day

Outstanding benefits, including:

Comprehensive health insurance, including plan coverage for various gender affirmation care (and we pay 100% of your employee contribution premiums for medical, dental, vision, AND basic life insurance)

403(b) retirement plan with 3% match

Generous vacation and 13 paid holidays (one of our holidays is Harvey Milk Day!) plus two floating holidays and three half-day Fridays during the summer

Employee Assistance Program to  help with confidential emotional support, work-life solutions, financial solutions, legal assistance, or online support

In-network mental health office and virtual visits are covered at 100%, and out-of-network visits are covered at an enhanced level.

Remote work from the continental US, Alaska, or Hawaii (we provide the technology, a monthly internet reimbursement, and reimbursement to outfit your work-from-home space!)

Professional and Learning Development Trainings/Education: including a professional subscription to LinkedIn Learning, providing access to more than 13,000 high-quality on-demand courses.

Online Subscription to Headspace, a digital mindfulness and meditation platform

The Trevor Project provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law or policy. The Trevor Project complies with all applicable laws regarding equal opportunity in employment.

The Trevor Project is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please submit a request here.  Please do not disclose medical information in this form–this information will be viewed only by our benefits team and will remain secure. This form is only for those requiring a reasonable accommodation to participate in the job application or interview process. This form is not an application – you must still apply through The Trevor Project careers website.