jobs

Blog

  • Dakoda.ai: Frontend Developer

    Headquarters: NY

    URL: https://www.dakoda.ai

    Who We Are
    We’re a scrappy, ambitious startup on a mission to empower the next generation of thinkers and writers through cutting-edge generative AI. We don’t just build; we innovate, we experiment, and we have fun doing it. We’re big on using open-source tech and contributing back when it makes sense. If you’re looking to join a team that knows when to work  and when to sweat the details, we’re your people.

    Who You Are
    You’re a tech adventurer with at least 5 years of experience who can write killer code, crack a joke, and doesn’t break into a cold sweat when someone says “git rebase.” You know when to move fast, when to slow down, and – if not – you’re willing to learn the difference. If you find generative AI coding assistants amusingly dumb in the wrong hands but jaw-droppingly powerful in the right ones—come on in.

    What You Bring to the Table
    • Languages: Proficiency in Ruby/Ruby on Rails is essential. Bonus points if you can tango with JavaScript/TS, Python, Go, Rust, or Zig.
    • Web App Mastery: You get the web stack: from HTTP/TCP to Websockets, HTML, HTMX, and enough CSS to not break things.
    • ORM Savvy: You can use one, but you’re happier slinging SQL yourself.
    • UI/UX Sense: You appreciate good design, even if your idea of a palette is “light mode or dark mode?”
    • Git Ninja: You know your way around git rebase and git merge without needing a counselor.
    • Fast Learner: You’re excited to play with shiny new tech and can get shit done without needing a babysitter.
    • Team Player: You’ll work closely with our experienced CTO, soaking up knowledge and contributing your own wizardry.
    Bonus Points if You
    • Have dabbled with LLMs, training models, or Agentic workflows
    • Understand that “scrappy” isn’t just a dog—it’s a way of life
    • Think contributing to open source isn’t just cool; it’s the right thing to do
    What You’ll Be Doing
    • Collaborating with the CTO to build, optimize, and scale core products
    • Writing robust, maintainable code across our stack
    • Engaging in building and fine-tuning workflows that may involve generative AI pipelines
    • Innovating within our open-source-first ecosystem and making meaningful contributions back
    • Balancing the act of moving fast vs. being careful (sometimes on the same day)
    Why You’ll Love Working With Us
    • Ground Floor Vibes: Early-stage startup with room to grow and learn
    • Flexibility: Work where you’re most productive
    • A Fun Bunch: We mean business but aren’t afraid to crack a joke
    • Tech Playground: We don’t just use the latest tech; we experiment and build it
    Ready to Join?
    Shoot us your resume, GitHub link, or whatever you think shows off your skills. If you’ve got a portfolio of side projects or an open-source contribution you’re proud of, show it off!
    We’re excited to build with you. No egos, no nonsense—just great code, hard work, and some fun along the way.

    To apply: https://weworkremotely.com/remote-jobs/dakoda-ai-frontend-developer

  • Fractured Atlas: Junior Engineer – Ruby on Rails

    Fractured Atlas: Junior Engineer – Ruby on Rails

    Headquarters: Fully Remote Organization

    URL: https://fracturedatlas.org

    OVERVIEW
    Fractured Atlas is seeking a full‐time Junior Software Engineer.  Fractured Atlas is a national nonprofit art service organization with a membership of over 75,000. Our mission is to make the journey from inspiration to living practice more accessible and equitable for artists and creatives. We are dedicated to helping individual artists and arts organizations at every level of the cultural ecosystem, in every creative medium by providing fundraising tools, educational resources, and personalized support. 
    The Junior Software Engineer reports to the Senior Project Director on the engineering team, and will work closely with the entire team on projects to improve Fractured Atlas’s software. The successful candidate will be someone committed to writing clear, reliable, and maintainable code on a mission-driven, cross-functional team, and is looking to develop those skills further. We are especially looking for a candidate with an interest in building accessibility into all parts of the development process. 
    At Fractured Atlas, we individually and collectively work hard to carry out our organization’s mission. We also understand that work is just one part of life and, through a culture of care, support team members having full and robust lives outside of work. With that foundation, our organizational culture embraces people who are open to:
    • Building trust with others and addressing equitable distribution of responsibilities when collaborating.
    • Learning new ways of working while welcoming change as a way to reshape processes/policies/programming that no longer serve our values.
    • Transparency in communications, decision making, and feedback.
    • Centering care and connection in our individual work and in relation to our colleagues. 
    We recognize that the culture and core values of an organization should continue to evolve to reflect the world we live in. At any given time, we recognize that there might be emerging values other than stated values and we continue to have conversations about stated and emerging values.
    Additionally, at Fractured Atlas we work to adhere to anti-oppression and anti-racism principles in all areas of our internal and external work. This commitment is grounded in our belief that change is possible, and that our work and that of the artistic community as a whole will grow stronger as oppression is eliminated. 
    In our current phase of this journey towards being an Anti-Racist Anti-Oppressive organization, the whole staff is engaged in all staff ARAO meetings led by rotating teams and undergo training as part of their onboarding process. We recognize that we do not have all of the answers as we pursue this work. This work will continue to shift as the Fractured Atlas team changes. We ask that new team members join us as we continue to learn, practice, and grow in this work. Learn more about what it’s like to work at Fractured Atlas here.
    MAJOR DUTIES & RESPONSIBILITIES
    • Contribute to the building and maintenance of Ruby on Rails applications that enable our thousands of fiscally sponsored projects across the US to crowdfund (over $25 million in donations processed annually), apply for grants, and receive support and oversight from Fractured Atlas staff
    • Collaborate with colleagues across the organization to design and scope new features and enhancements 
    • Maintain and expand internal APIs and integrations with Stripe and other third-party software platforms
    • Submit code for the implementation of full-stack features, utilizing Ruby, Rails, JavaScript, and CSS as needed
    • Write unit and feature tests with RSpec and Capybara to ensure functionality works as intended.
    • Provide and receive thoughtful feedback on pull requests
    • Work with other engineers on design patterns and implementation decisions to continuously improve the clarity and maintainability of the code base
    WHAT WE’RE LOOKING FOR
    • An early career developer with 1-2 years experience with Ruby on Rails
    • Experience across the Ruby on Rails stack, including html, JavaScript and CSS
    • Someone who enjoys collaborating cross-functionally on a team at a mission driven organization
    • A passion for understanding complex systems and translating them into technological solutions
    • Dedication to implementing code to Rails standards, and comfort in giving and receiving feedback
    LOCATION
    This position is U.S.-based and 100% virtual (with potential travel about 1-2 times per year*). You can live and work anywhere in the United States but most meetings fall during a 9AM-5PM ET window with an occasional early morning deployment once or twice a quarter. Morning deployments typically happen around 7AM Eastern. Applicants must be authorized to work for any employer in the United States, we are unable to sponsor or take over sponsorship of an employment Visa at this time.
    *We have full staff and team in person/hybrid gatherings 1-2 times a year, but we respect that individuals have different risk levels with travel and will work with employees to determine what is possible, with consideration for what is unsafe or uncomfortable for team members.
    COMPENSATION
    This is a full-time exempt position. Salary is $86,094. Fractured Atlas has fixed-tier compensation, so everyone at each tier makes the same. Learn more about our compensation structure here. 
    Benefits include employer-contributed dental, vision, medical insurance; flexible spending account; employer-contributed 401K plan; commuter benefits; professional development allowance; ticket and staff donation allowance for artist member projects; internet and cell-phone stipend; workplace supplies allowance; unlimited paid vacation days; paid sick days; paid family and medical leave; half-day Fridays (full time is 36 hours), and a casual but hard-working, friendly, and supportive work environment. Learn more about our benefits here. 
    TO APPLY
    To be considered for the position, please use the application portal to upload all the items below in one PDF-formatted file:
    1. Please respond to the following questions in 200 words or less instead of submitting a cover letter. 
      • Tell us about why you’re interested in working at Fractured Atlas.
      • What skills do you have that make you a great fit for this role?
      • What engineering project have you been most proud of?
      • Tell us about your interest in doing accessibility work. 
    2. A resumé no longer than one (1) page
    3. A link to your website or portfolio (optional)
    4. A list of three (3) professional references complete with phone number, email address, and explanation of the relationship. (References will not be contacted without your prior consent.)
    If you’re looking for a way to merge PDFs, iLovePDF is a free browser based option. Incomplete submissions will not be considered, nor will submissions sent via email, post mail, or fax. 

    When applying, you can use any name that you’d like to be referred to—it does not need to be your legal name. If at any point after applying you’d like for us to update your name in our applicant tracking system, please email hiring@fracturedatlas.org and we can update it for you.

    We receive many applications for each job and cannot respond to questions about the position unless you are having a technical issue with the job portal or are requesting accommodations for the process. If you need help with a technical issue or are requesting accommodations, please email hiring@fracturedatlas.org.
    Want to know what’s next after you apply? Here is a breakdown of the steps of the hiring process. You can learn more about Fractured Atlas by reviewing our website, blog, and media.fracturedatlas.org/how-we-work. 
    OUR COMMITMENT
    Fractured Atlas is an equal opportunity employer that values diversity, equity, and inclusion. (Read more about our Anti-Racism and Anti-Oppression commitment.) We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    POSTING DATE
    January 16, 2025. Deadline for submissions is February 5, 2025 at 11:59 PM Pacific Time.

    To apply: https://weworkremotely.com/remote-jobs/fractured-atlas-junior-engineer-ruby-on-rails

  • [Action required] Your RSS.app Trial has Expired.

    Your trial has expired. Please update your subscription plan at rss.app. – (KlDRB7HTOKn0PqBH)

  • Maharishi Foundation International: Digital Marketing Specialist

    Maharishi Foundation International: Digital Marketing Specialist

    Headquarters: Remote

    URL: https://www.maharishi.foundation/

    Job Summary

    We are seeking a Digital Marketing Specialist to manage and optimize our paid digital marketing efforts across the US and UK markets, while supporting country-specific onboarding initiatives as we expand globally. This role is hands-on and will involve close collaboration with the Global Marketing Director to execute campaigns that drive measurable results. The ideal candidate will have experience in paid media, email marketing, and working within a dynamic, multinational environment.

    About You

    You are a results-driven digital marketer with a strong background in paid media and more than 3 years of experience in the field. Experience in an agency setting is a significant plus. You thrive in a collaborative environment and are comfortable managing campaigns across multiple platforms and markets. You are detail-oriented, adaptable, and passionate about using data to optimize performance.

    In addition to hands-on expertise with paid platforms, you bring solid knowledge of GA and GTM to track and measure performance effectively. You are also familiar with CRM platforms and understand how they integrate into marketing workflows. You excel in dynamic, fast-paced environments and are fluent in English, with the ability to work effectively with remote teams.
     
    Responsibilities

    Paid Media Management 

    • Plan, execute, and optimize paid marketing campaigns across platforms such as Google Ads, Meta, Bing and others for the US and UK markets 
    • Analyze campaign performance and provide actionable insights to improve ROI 
    • Execute A/B tests for landing pages to improve conversion rates 
    • Collaborate on strategies to open/restructure paid marketing in new countries during onboarding phases 
    • Produce weekly reports on the results of marketing efforts 

    Email Marketing 
    • Develop and manage email marketing campaigns, including segmentation, A/B testing, and performance tracking 
    • Work with the Global Marketing Director to create and refine automated email workflows for lead nurturing and retention 

    Country-Specific Marketing Support
    • Assist with onboarding new countries by evaluating and supporting their marketing efforts 
    • Provide hands-on support to establish paid marketing campaigns where needed 
    • Ensure all campaigns align with global brand guidelines and messaging 

    Collaboration and Reporting 
    • Report to and  with the Global Marketing Director to align strategies and goals 
    • Generate regular reports on campaign performance, identifying trends and opportunities for growth 
    • Stay updated on industry trends and recommend innovative strategies to stay ahead of the competition

    Skills and Qualifications
    • Proven experience in paid digital marketing across platforms such as Google Ads, Facebook Ads, Bing and LinkedIn, etc 
    • Strong analytical skills with experience in campaign tracking, optimization, and reporting 
    • Proficiency in email marketing tools (e.g., Mailchimp, HubSpot, Drip, or similar) and CRM platforms 
    • Excellent communication and organizational skills 
    • Experience working in a global non-profit, working with a remote team or in a multinational organization preferred 
    • Agency background is a strong plus 
    • Fluency in English (written and verbal)I

    If you are passionate about this work but do not have all the skills listed, we are still interested in speaking with you and encourage you to apply!
     
    Pay and benefits

    Our pay levels are set according to a formula that combines above-median market rate data for the role (we pay 55th percentile of New York market rate for this role, based on Payscale data) adjusted for your local cost of living based on Numbeo data.
     
    We take the issue of equitable pay very seriously, and we apply our pay formula to all workers who work 80% or more of full-time hours with us.
     
    Diversity and inclusion

    We care about diversity – we strive to ensure all of our team feel included and can bring their whole selves to work but we also know that this work is never ‘done’ or complete, and that we can always improve. 
     
    Our team is fully remote, living and working across 20 countries across the world, and we’d love to hear how you can add to our special culture at MFI. 

    To apply: https://weworkremotely.com/remote-jobs/maharishi-foundation-international-digital-marketing-specialist

  • Custody X Change: Customer Support: Native English, $800/m, 1h/day

    Custody X Change: Customer Support: Native English, $800/m, 1h/day

    Headquarters: Utah, USA

    URL: https://www.custodyxchange.com/

    We’re hiring a customer service rep with excellent technical skills to answer our very small volume of customer requests. We’ve worked hard to improve our customer experience, and so over time we’ve reduced our customer service needs. It only takes about five hours per week to respond to our customer’s emails.
    Your role would be to check the email twice a day (M-F) for about 30 minutes each time, once in the morning and once in the afternoon/evening. We mostly take customer requests over email; there’s only about one or two phone call per month.
    The key functions of this role are:
    • Answering a few emails really well every day
    • Reproducing bugs and writing up the problems for the development team
    • Reporting on feedback and usability problems

    This role is a 1099 contract position, paying a flat rate of $800/month. This seems ideal for someone who wants some very part-time work, in addition to whatever else they’re already doing, or for someone who just wants something meaningful to work on.
    I’d like to hire you if you:
    • Are good with technology (we’re selling a web app) 
    • Want a flexible position to support your lifestyle
    • Enjoy helping customers solve problems
    • English is your first language and you live in North or South America
    • And we get along; to see the team you’ll be joining, visit our about us page

    My company is called Custody X Change. I’ve been working on the business since 2004. We sell a web application that creates child custody schedules and parenting plans. It also helps families make difficult decisions post-divorce/separation, and facilities communication between two parents who may not get along very well anymore. All of this reduces a lot of conflict and saves people a ton of money in legal fees.
    If you want to help people use a genuinely helpful product, and join a small, distributed team, then we should talk.
    To apply, fill out the application here: https://forms.gle/QzunaG9bzbUhG3RbA
    Thanks, 
     Ben
    P.S. We want everyone working here to be happy. You’ll be evaluated based on results, not anything else.

    To apply: https://weworkremotely.com/remote-jobs/custody-x-change-customer-support-native-english-800-m-1h-day

  • LawnStarter: WordPress Developer

    LawnStarter: WordPress Developer

    Headquarters: Brazil

    URL: http://lawnstarter.com

    LawnStarter is the nation’s leading on-demand marketplace for lawn care and related services, allowing hundreds of thousands of customers nationwide to book a service with the tap of a button. But lawn care is only the beginning – our vision is to become the one-stop shop for all home services.

    Our company is flourishing at an incredible pace, profitable and achieving remarkable success. And we’re not stopping there! We’re actively seeking talented and hard-working individuals like you to join our team and help us achieve our ultimate vision.

    Role Overview:

    We are seeking a skilled WordPress Engineer to join our team. The ideal candidate is passionate about WordPress development, has a strong understanding of web technologies, and is committed to delivering high-quality solutions. As a WordPress Engineer, you will collaborate with our team to design, develop, and maintain WordPress websites and applications that meet our business needs and objectives while optimizing them for high speed and SEO performance. This is a contractor position.

    Responsibilities:

    • Develop custom WordPress themes and plugins from scratch, ensuring responsiveness and optimal performance across various devices and browsers.
    • Customize and extend existing WordPress themes and plugins to meet specific project requirements.
    • Collaborate with designers, project managers, and other developers to translate design mockups and project requirements into functional WordPress websites and applications.
    • Conduct code reviews and provide constructive feedback to team members to ensure code quality, consistency, and adherence to best practices.
    • Perform upgrades for WordPress, plugins, themes, and PHP.
    • Optimize WordPress sites for high speed and performance, implementing techniques such as caching, lazy loading, image optimization, and minimizing HTTP requests.
    • Implement SEO best practices to improve site visibility and ranking, including optimizing site structure, meta tags, heading tags, and schema markup.
    • Utilize tools such as Google PageSpeed Insights, GTmetrix, and Lighthouse to analyze and improve site performance, aiming for high scores and fast loading times.
    • Troubleshoot and debug issues that arise during the development and testing phases, implementing effective solutions in a timely manner.
    • Stay up-to-date with the latest trends and advancements in WordPress development, web performance optimization, and SEO techniques, continuously improving your skills and sharing knowledge with the team.
    • Participate in project planning, estimation, and scoping discussions, contributing technical expertise and insights to ensure project success.
    • Collaborate with SEO and Editorial teams to identify new opportunities for site improvements and content optimization.
    • Demonstrate an autonomous mindset in managing your workload, proactively identifying and proposing new opportunities for enhancing our WordPress projects.

    Requirements

    • Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
    • Proven experience as a WordPress Developer or WordPress Engineer, with a strong portfolio showcasing your WordPress projects.
    • Proficiency in PHP, JavaScript, HTML, CSS, and MySQL, with a solid understanding of web development principles and best practices.
    • Extensive experience with WordPress theme and plugin development, including custom theme and plugin creation from scratch.
    • Strong understanding of web performance optimization techniques and SEO best practices.
    • Experience optimizing WordPress sites for high speed and performance, including achieving high scores on Google PageSpeed Insights and other performance testing tools.
    • Familiarity with front-end frameworks/libraries such as React.js, Vue.js, or AngularJS is a plus.
    • Strong problem-solving skills and attention to detail, with the ability to effectively troubleshoot and debug issues.
    • Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
    • Self-motivated and proactive, with a passion for learning and staying current with industry trends and technologies.
    • Experience with reverse proxy architectures and working on reverse proxy WordPress sites.
    • Strong focus on custom WordPress development rather than plugin-heavy solutions, with experience building custom themes and functionality from scratch.
    • Must provide examples of WordPress sites built or significantly modified, including explanation of your specific contributions to each project.
    • Experience with technical SEO implementation at the code level, beyond basic plugin configuration.
    • English resume required.

    Benefits

    • Great Culture: One of the top places to work in Austin in 2018, 2019, and 2020, and in the US in 2021, we are all about the team. That’s why we have spent a massive amount of time finding humble, passionate, and smart folks that you will get to work with every day.
    • Work from the comfort of your own home
    • Opportunity for growth
    • $45,000 – 60,000 USD annually, depending on experience

    To apply: https://weworkremotely.com/remote-jobs/lawnstarter-wordpress-developer-1

  • We Work Remotely: Customer Success Manager

    We Work Remotely: Customer Success Manager

    Headquarters: Remote

    URL: https://weworkremotely.com


    About Us:
    At Lindy.ai, we’re building the future of personalized AI solutions that transform how people interact with technology. Our mission is to make AI accessible, intuitive, and impactful for businesses and individuals. We’re looking for a passionate Customer Success Manager to join our dynamic, fully remote team and help our clients maximize the value of Lindy.ai’s solutions.

    The Role:
    As a Customer Success Manager, you’ll be the go-to person for our clients, ensuring they achieve their goals with Lindy.ai’s products. You’ll build strong relationships, provide proactive support, and act as a bridge between our customers and internal teams. Your ability to listen, strategize, and deliver results will make you an invaluable partner to our clients.

    Key Responsibilities:
    • Serve as the primary point of contact for a portfolio of clients, ensuring their needs are met and exceeded.
    • Develop and maintain strong, long-term relationships with customers.
    • Onboard new clients, providing training and resources to set them up for success.
    • Proactively monitor client usage and performance metrics to identify opportunities for growth or areas of concern.
    • Collaborate with product and technical teams to ensure customer feedback informs product development.
    • Resolve issues and provide timely, effective solutions to customer challenges.
    • Identify upsell and cross-sell opportunities, contributing to revenue growth.

    What We’re Looking For:
    • Proven experience in customer success, account management, or a similar role (preferably in SaaS or tech).
    • Strong interpersonal and communication skills, with the ability to explain technical concepts in a clear and approachable manner.
    • A proactive and problem-solving mindset with excellent organizational skills.
    • Familiarity with CRM tools and customer success platforms (e.g., Salesforce, Gainsight).
    • Ability to work independently in a remote environment, with a strong sense of accountability.
    • A passion for technology, AI, and driving customer satisfaction.

    What We Offer:
    • Competitive salary and performance-based incentives.
    • Fully remote work with flexible hours.
    • Opportunities for growth and professional development.
    • A collaborative and innovative work culture.
    • Access to cutting-edge AI tools and resources.

    How to Apply:
    If you’re ready to make a real impact and help customers thrive with Lindy.ai, we’d love to hear from you! Send your resume and a cover letter here jobs@weworkremotely.com and explain why you’d be a great fit for this role.

    Join us at Lindy.ai, where technology meets innovation, and customer success drives everything we do!

    To apply: https://weworkremotely.com/remote-jobs/we-work-remotely-customer-success-manager

  • eSalon: Temporary Bilingual Customer Service Representative (Spanish)

    eSalon: Temporary Bilingual Customer Service Representative (Spanish)

    Headquarters: United States

    URL: http://www.esalon.com

    eSalon is an LA-based beauty brand, creating custom home hair color from scratch for each one of our clients. We’re a 10x winner of Allure’s Best Hair Color, and we’ve custom crafted over 310,000 unique color variations so far.

    We are hiring a Temporary Bilingual Customer Service Representative (English & Spanish) to join us in providing outstanding customer support to our rapidly growing client base. We’re looking for compassionate and persuasive individuals who have an exceptional way of connecting with people. That skillful way you are able to connect with customers and turn things around is what we are looking for to reduce client churn, as well as gather client insights about our products, services, and customer satisfaction.

    This is a temporary position, estimated to last though the end of May 2025, with the potential of full time employment based on performance and business needs. You would be hired on by eSalon’s staffing partner, Apple One. While the role is fully remote, it is preferred you are based in the LA area for occasional training and company events. You must have availability to work a consistent schedule, Monday through Friday, 8AM-5PM PST. The hourly rate is $18 with the option of occasional overtime.

    • Provide customer service via phone, email, and chat.
    • Use consultative sales skills to assess client goals, educate them on the benefits of eSalon, propose a customized eSalon solution, and save clients from discontinuing service.
    • Maintain a satisfactory level of productivity and customer satisfaction. Meet and exceed individual goals.
    • Retain clients in accordance with company requirements and customer needs.
    • Document client interactions accurately.
    • Communicate ongoing retention activity and progress.
    • Reply to clients and reviews through Social Media.
    • Project professionalism and work cooperatively with other departments and seek further advice and guidance when necessary.

    Requirements

    • Excellent written and oral communication with native level fluency in English and Spanish.
    • 1+ years customer service or call center experience (preferably with an emphasis on retention sales).
    • Experience selling in a solution or service environment with top notch phone presentation skills.
    • Active experience utilizing CRM systems to document daily calls, meetings, and activity is required.
    • Must be organized, self-motivated, driven, and have an appetite to succeed.
    • Consistent track record of retaining a high percentage of clients.
    • Excellent writing skills.
    • Stable work history.
    • Must have a stable internet speed of at least 50MB.
    • Highly motivated & energetic.
    • Experience with Zendesk a plus.
    • Flexible and able to thrive in fast paced, high growth environment.
    • Must be available Monday – Friday, 8AM-5PM PST.
    • Must be based in the United States.
    • Must be authorized to work in the US for any employer.

    Benefits

    • $18 / Hour
    • Fully Remote position with equipment provided
    • Complementary eSalon products

    To apply: https://weworkremotely.com/remote-jobs/esalon-temporary-bilingual-customer-service-representative-spanish

  • Close: Senior Software Engineer – Frontend/React – USA Only (100% Remote)

    Close: Senior Software Engineer – Frontend/React – USA Only (100% Remote)

    Headquarters: USA

    URL: http://www.close.com

    About Us
    Close is a bootstrapped, profitable, 100% remote, ~100 person team of thoughtful individuals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again.
    We ❤️ small scaling businesses. Since 2013, we’ve been building a CRM that focuses on better communication, without the hassle of manual data entry or a complex UI. We are out to supercharge sales productivity with the most modern, thoughtfully all-in-one, AI-powered, and communication-focused CRM.
    Our app’s frontend is a single-page TypeScript web app mostly written in React (originally built with Backbone.js). Our mobile app is built using React Native. We bundle with Vite and target only modern browsers. We test with Vitest, React Testing Library, Playwright, and Chromatic (VRT). Our UI updates in near real-time and is styled via CSS modules and takes advantage of fun technologies like Websockets and WebRTC.
    We care about performance (e.g. route-based code splitting or skeleton UI), maintainability, and testability of our frontend code. Our product development process is inspired by Shape Up. We sweat the UI/UX details and work collaboratively with the Product team throughout the design process. This means diving into lo-fi wireframes, and communicating continuously when those ideas are brought to life using Figma and code (Storybook).
    Our frontend app is built on top of our REST API & GraphQL endpoints. Our backend tech stack consists of Python/Flask, MongoDB, Postgres, Elasticsearch, and Redis. We run our services in Docker on AWS.
    We ❤️ open sourcing our code and ideas on our GitHub and on The Making of Close, our behind-the-scenes Product & Engineering blog. Check our projects such as react-custom-scroller, use-infinite-scroll, use-abortable-effect, and smart-tooltip-delay or insights from our day-to-day work on such as Under the Hood: Developing Close’s AI-Powered Call Assistant, Cutting our Lead page LCP by half, and Highlights From a Complex Downshift.js Refactor.
    About the Role
    You would be joining one of our six cross-functional product development teams. These include the CRM, Admin & Onboarding, Conversations, Messaging & Scheduling, Automations & Integrations and Data Insights teams. You will be working with other frontend engineers as well as backend engineers, product managers, designers and other teams here at Close.

    Come help us with projects like…
    • Conceiving, designing, building, and launching new user-facing features
    • Implementing new AI features to turbocharge our customers’ daily tasks
    • Working with Twilio’s API, WebSockets, and WebRTC to improve our calling and SMS features
    • Building user-facing analytics features that provide actionable insights based on sales activity data
    • Enhancing our web app with real-time updates powered by GraphQL Subscriptions
    • Improving real-time collaboration user experience
    • Leveraging the latest AI LLMs from providers like OpenAI, Groq and AssemblyAI
    • Expanding our frontend GraphQL usage
    • Extending our React component library
    About You
    We’re looking for an experienced full-time Frontend Software Engineer to join our engineering team. Someone who has a solid understanding of web technologies and wants to help design, implement, and launch major user-facing features.
    You’re comfortable working in a fast-paced environment with a small and talented team where you’re supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively and collaborate in a fully distributed team.
    • Senior 1 & 2 level candidates should have 5+ years experience building modern frontend single page applications in JavaScript, HTML, and CSS, with at least 3 years of that experience using React.
    • Staff level candidates should have 8+ years of experience.
    • Mid-level candidates should have ~3 years of similar experience and be eager to level up with the right opportunity.
    • You should have significant experience designing, debugging, and optimizing frontend applications to make them fast and reliable. You have significant experience with REST APIs and thoroughly understand HTTP requests. You have experience participating in code reviews and providing overall code quality suggestions to help maintain the structure and quality of the codebase.
    • You should have great product sense and be able to think through user experience issues before diving into the code, and you exhibit a love for great UI.
    • You care about the craftsmanship of the code and systems you produce.
    • You are located in the USA (lower 48 timezones).
    Bonus points if you have…
    • Experience implementing real-time (e.g. websockets, polling, etc.) web apps
    • Experience working with GraphQL endpoints
    • Utilized AI LLMs from providers like OpenAI, Groq and AssemblyAI in a production web app
    • An eye for design and experience with Figma, Sketch, Abstract, Photoshop, or similar
    • Led small project teams building and launching features
    • Contributed open source code (core or plugins) for a popular frontend framework such as React, Vue, or Angular
    • Built B2B SaaS products
    • Experience with sales or sales tools

    To apply: https://weworkremotely.com/remote-jobs/close-senior-software-engineer-frontend-react-usa-only-100-remote

  • Upwork: Sr Director, CX & Trust Product Management

    Upwork: Sr Director, CX & Trust Product Management

    Headquarters: San Francisco, California, United States

    URL: https://upwork.com

    As the Senior Director of Customer Experience & Trust (CX&T) Product Management, you will play a critical role in safeguarding Upwork’s platform and fostering a safe, inclusive, and trustworthy environment for our users. Leading a talented team of Product Managers, you will design and execute strategic initiatives that protect our marketplace from fraud and abuse while enabling positive, secure interactions for a global community of professionals. Join us in shaping the future of trust and safety and customer service, ensuring our platform remains a thriving space for innovation and collaboration.

    Responsibilities
    • Define, own, and drive the multi-year Trust & Safety and Customer Service product roadmap to enhance platform usability, safety, trust, and integrity.
    • Recruit, mentor, and lead a high-performing team of Product Managers, cultivating a collaborative and growth-focused culture.
    • Oversee the ideation, prioritization, and rollout of innovative trust and safety and customer support features, tools, and solutions to address risks such as fraud, abuse, and non-compliance.
    • Leverage data insights and user research to deeply understand customer needs and pain points, translating these into impactful product solutions.
    • Partner with Engineering, Data Science, Operations, Legal, and Design teams to deliver scalable and user-friendly customer service and trust and safety solutions.
    • Advocate for trust and safety priorities across the organization, ensuring alignment with leadership and key stakeholders.
    • Define and monitor KPIs, iterating on trust and safety and customer service initiatives to achieve measurable improvements in platform integrity and customer confidence.
    • Stay informed on emerging trends, technologies, and regulatory developments in trust and safety, applying these insights to Upwork’s strategy and policies.

    What it takes to catch our eye
    • 10+ years of product management experience, with expertise in trust, safety, security, or integrity-focused product areas.
    • 5+ years of experience leading and mentoring product teams in fast-paced, dynamic environments.
    • A proven ability to define and execute strategic product roadmaps for complex, multi-stakeholder platforms.
    • Strong analytical skills, with experience translating complex data into actionable insights and user-centric solutions.
    • Deep understanding of marketplace dynamics, fraud prevention, and risk management.
    • Exceptional communication and stakeholder management skills, with demonstrated experience presenting to executive leadership.
    • A passion for building inclusive, secure user experiences that scale globally.
    • Familiarity with trust and safety tools, systems, and methodologies, such as machine learning models, moderation systems, or compliance frameworks, is a plus.

    Come change how the world works.
    At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals. While we have physical offices in San Francisco and Chicago, currently we also hire full-time employees in 19 states in the United States.
    At the core of our vibrant culture are shared values that form the foundation of our organization. These values revolve around trust, risk-taking, customer focus, and excellence. Our overarching mission is to create economic opportunities so that people have better lives. We foster an environment where individuals are encouraged to bring their authentic selves to work, nurturing personal and professional growth through development opportunities, mentorship programs, and participation in Upwork Belonging Communities.
    We take pride in providing exceptional benefits to our employees. These include comprehensive medical insurance coverage for both you and your family, unlimited paid time off, a 401(k) plan with matching contributions, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. To explore these benefits in detail, as well as gain insights into our company values, working principles, and the overall employee experience, we invite you to visit our Life at Upwork page.
    Check out our Careers page to learn more about the employee experience.
    Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    Additionally, a criminal background check may be run on a candidate after a conditional offer of employment is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances.
    The annual base salary range for this position  is displayed below. The range displayed reflects the minimum and maximum salary for this position, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.
    Annual Base Compensation
    $216,500 – $300,000 USD

    To apply: https://weworkremotely.com/remote-jobs/upwork-sr-director-cx-trust-product-management