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  • Checkout Page: Remote Full Stack JavaScript Developer

    Checkout Page: Remote Full Stack JavaScript Developer

    Headquarters: Remote

    URL: https://checkoutpage.co/

    Please record a short 3-5 minute Loom video introducing yourself, walking through some code you’ve written recently and explaining why you’re a great fit for the role. Don’t forget to include the link with your application 🙂

    About us
    Checkout Page makes it easy for businesses to sell online with our flexible no-code checkout page builder.

    We’re a small, fully remote team of four: two co-founders, an SEO content writer and a customer support person.

    We value a calm and stress-free work environment, focusing on growing our company and helping our customers succeed.

    We’re profitable and we’ve recently received funding from the TinySeed accelerator program, allowing us to grow our team.
    The role
    We’re looking for an experienced full-stack javascript developer to help us build new features, maintain existing features, fix bugs and scale our tech stack as we grow.
    As an early team member, you have the chance to shape our codebase, build features from start to finish and work across the entire stack. You’ll be our first developer hire and will be working directly with the co-founders.

    Checkout Page is built on top of Stripe Connect. You’ll regularly work with Stripe APIs.

    Being a payments platform, stability is extremely important to us and to our customers. We do a lot of manual testing, QA and write tests with Jest.

    Our stack:
    • Frontend: React, Tailwind
    • Backend: NodeJS, Koa, MongoDB
    • Marketing site: NextJS, Sanity CMS
    Your main tasks will include:
    • Build new features from start to finish
    • Work on UI/UX improvements
    • Write test code to ensure stability
    • Fix bugs

    Since we’re a small startup, we need someone ready to take full ownership of the role, learn the codebase quickly, and start contributing from day one.

    Requirements
    • At least 3 years of full-stack software development experience
    • Proficient in React, NodeJS and MongoDB
    • Ability to implement features across the stack
    • Good written and spoken English skills
    • Your own equipment, including: 
      • A MacBook
      • A quiet workspace
      • Fast and reliable internet connection

    Hours
    This is a full-time contract role, 5 days a week.
    Our team is based in Europe (GMT+0) and South East Asia (GMT+8). You need to have overlap with both, thus we can not hire anyone based in the Americas.
    Tools you’ll be using
    • Cursor
    • Github
    • Stripe
    • Sentry
    • Notion
    • Slack
    • Loom

    Interview process
    • Submit a 3-5 minute Loom video introducing yourself, walking through some code you’ve written recently and explaining why you’re a great fit for the role.
    • Join a 30-minute call with the co-founders.
    • Complete a 3-day paid trial to show your skills in action.
    If this sounds like a good fit, we’d love to hear from you!

    To apply: https://weworkremotely.com/remote-jobs/checkout-page-remote-full-stack-javascript-developer

  • Speechify Inc: Senior Software Engineer, ML Platform & Data Acquisition (Python)

    Speechify Inc: Senior Software Engineer, ML Platform & Data Acquisition (Python)

    Headquarters: Florida

    URL: http://www.speechify.com


    Overview

    We’re looking to hire for our Data Acquisition side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Senior Software Engineer to join us.

    What You’ll Do
    • Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
    • Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
    • Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
    • Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

    An Ideal Candidate Should Have
    • BS/MS/PhD in Computer Science or a related field.
    • 5+ years of industry experience in software development.
    • Proficiency with bash/Python scripting in Linux environments
    • Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
    • Experience with web crawlers, large-scale data processing workflows is a plus
    • Ability to handle multiple tasks and adapt to changing priorities.
    • Strong communication skills, both written and verbal.

    What we offer
    • A fast-growing environment where you can help shape the company and product.
    • An entrepreneurial-minded team that supports risk, intuition, and hustle.
    • A hands-off management approach so you can focus and do your best work.
    • An opportunity to make a big impact in a transformative industry.
    • Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
    • Opportunity to work on a life-changing product that millions of people use.
    • Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
    • Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

     

    What We Offer 
    • A dynamic environment where your contributions shape the company and its products.
    • A team that values innovation, intuition, and drive.
    • Autonomy, fostering focus and creativity.
    • The opportunity to have a significant impact in a revolutionary industry.
    • Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture.
    • The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more.
    • An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain.

    To apply: https://weworkremotely.com/remote-jobs/speechify-inc-senior-software-engineer-ml-platform-data-acquisition-python

  • Speechify Inc: Senior iOS Engineer

    Headquarters: Florida

    URL: http://www.speechify.com


    What You’ll Do
    • Actively shipping production code for the Speechify iOS app
    • Work within a dedicated product team
    • Participate in product discussions to shape the product roadmap
    • Maintain and enhance the existing complex app architecture
    • Have the opportunity to work on features that will change millions lives 

    An Ideal Candidate Should Have
    • Experience. You’ve worked on products that scaled to a large user base
    • Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product.
    • Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
    • Product thinking. You make thoughtful decisions about the evolution of your product and support PMs and designers into taking the right direction
    • Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
    • Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
    • Technical skills. Swift, RXSwift, programmatic UI, strong knowledge in architectural patterns, multi-threading, (bonus) Combine, UiKit, & SwiftUI

    Technical Requirements:
    • Swift Programming Language (min. 2 years)
    • SwiftUI experience (1 year)
    • Core Data/Realm/firebase/GRDB work experience
    • Experience in a Multithreading Programming
    • You must be able to describe Imperative and Declarative Programming differences, functional reactive VS OOP, key pros and cons
    • Working with CI/CD infrastructure
    • Experience with Fastlane
    • Architectural Pattern knowledge like MVVM and MVVM+C and experience in practice min. 2 years
    • Experience with Functional Reactive Programming min 2 years – fluent with RxSwift && RxCocoa || Combine
    • Knowledge of Programming Paradigms 
    • SOLID principles, ability to write every single class according to SOLID
    • Experience with Git and understanding of different Git strategies
    • Experience with APNS and Push Notifications
    • XCTests practical experience
    • You should be able to:
      • Describe disadvantages of OOP
      • Write fully protocol oriented classes in Swift
      • Must know who is Uncle Bob, Martin Fowler, Alan Key and how they’ve contributed to the field

    To apply: https://weworkremotely.com/remote-jobs/speechify-inc-senior-ios-engineer

  • Speechify Inc: Senior Data Engineer – AI Team

    Headquarters: Florida

    URL: http://www.speechify.com


    What You’ll Do
    • Design, develop, and maintain scalable data pipelines and workflows to ingest, transform, and store large datasets.
    • Collaborate with data scientists, analysts, and software engineers to understand data needs and deliver effective solutions.
    • Optimize and enhance existing data processes for performance, scalability, and cost-efficiency.
    • Implement data quality checks, validation, and monitoring to ensure data accuracy and reliability.
    • Develop and manage data warehouses, databases, and other storage solutions.
    • Ensure compliance with data governance and security policies.
    • Stay up-to-date with emerging technologies and best practices in data engineering and apply them as appropriate.

    An Ideal Candidate Should Have 
    • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
    • Proven experience as a Data Engineer or in a similar role and experience with ETL.
    • Proficiency in programming languages such as Python and experience in SQL
    • Big data tools: Data- and Delta-lakes
    • Cloud: Bare-Metal, Hybrid infrastructure

    Good to Have
    • Experience working with media files (transformations)
    • Torch dataset experience

    To apply: https://weworkremotely.com/remote-jobs/speechify-inc-senior-data-engineer-ai-team

  • Visual Designer

    Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.

    With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

    Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

    Who we are

    The Professional Services team is integral to Attentive’s Customer Success strategy, allowing us to deepen our relationships with our customers and ensuring they achieve extraordinary success on the Attentive platform. We deliver expert consultation and real-time execution throughout our customers’ Attentive journey.

    As a Visual Designer, you will contribute to delivering high-quality design solutions for a variety of customer requests while gaining foundational experience in customer design workflows and tools. This role is ideal for a detail-oriented individual with a basic understanding of design tools, accessibility standards, and professional services processes, who thrives in a collaborative environment and seeks opportunities for growth.

    n

    Why Attentive needs you

    • Prioritize and manage tasks with guidance, consistently meeting deadlines while delivering high-quality work
    • Address basic questions and concerns directly within the CS organization, escalating issues appropriately when needed
    • Track, share, and openly discuss work and processes with peers and leadership to drive improvement and learning
    • Engage with the Professional Services team and broader CS organization, providing timely updates on current and upcoming work
    • Actively seek, process, and respond to feedback from CS, customers, and leadership

    About you

    • 0-2 years of demonstrated ability or equivalent foundational experience in a design-related role
    • Basic proficiency in Figma, Adobe CC, and project management tools; understanding of Attentive’s UI is a plus
    • Strong interpersonal skills, with the ability to build relationships with peers across disciplines and contribute to team success
    • Proficient at managing priorities with guidance and consistently meeting deadlines
    • Capable of addressing most questions independently and escalating appropriately when needed
    • Actively pursues learning opportunities and responds constructively to feedback

    n

    You’ll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

    For US based applicants:

    – The standard base salary range for this position is $53,000 – $67,000 annually + equity + benefits

    – Our salary ranges are determined by role, level and location

    – This role is salaried non-exempt and eligible for overtime compensation

    #LI-ML1

    Attentive Company Values

    Default to Action – Move swiftly and with purpose

    Be One Unstoppable Team – Rally as each other’s champions

    Champion the Customer – Our success is defined by our customers’ success

    Act Like an Owner – Take responsibility for Attentive’s success

    Learn more about AWAKE, Attentive’s collective of employee resource groups.

    If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

    At Attentive, we know that our Company’s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know. 

  • Anaconda Fightwear: Creative Strategist

    Anaconda Fightwear: Creative Strategist

    Headquarters: Glasgow, Scotland

    URL: http://anacondafightwear.co

    About Us:
    Anaconda Fightwear is one of the world’s leading Martial Arts clothing and equipment brands. We create innovative products to help Martial Artists across the world train at peak performance. Founded by Luke, who transformed his injury into a mission to help others, Anaconda Fightwear is dedicated to supporting athletes in their training and recovery journeys.
    Position Overview:
    We are seeking a dynamic and creative Ecommerce Creative Strategist with a specialized focus on Meta Ads to join our rapidly growing team. This role is crucial for developing and executing innovative advertising campaigns on Meta platforms to drive brand awareness, engagement, and sales. This is a great opportunity to gain substantial experience in a fast-growing company.
    Who Will Thrive in This Role:
    If you are passionate about Martial Arts and have a knack for creating compelling ad strategies, this could be a life-changing opportunity for you. You’ll work closely with the CEO and marketing team to create impactful ad campaigns that resonate with our target audience.
    Who Should Apply?
    • Experience creating Facebook/Instagram creatives is a requirement to apply.
    • Direct Response marketing experience
    • Strong design skills
    • Persuasive writing Skills
    • You have a versatile skillset and are comfortable tackling things you do not fully understand independently
    • You have a creative flair and are able to understand abstract ideas and turn it into something interesting/engaging in the real world
    Key Responsibilities
    • Managing Facebook advertising campaigns
    • Creating strategy for athlete sponsorships
    • Writing creative briefs for athletes and photgraphers
    • Designing ad creatives
    • Working with athletes on sponsorship deals
    • Writing copy for advertising campaigns
    • Big picture marketing strategy
    Preferred Skills & Experience:
    • Background in Martial Arts or a passion for sports.
    • Previous experience in a fast-paced startup environment.
    • Ability to think outside the box and bring fresh ideas to the table.
    Why Join Us:
    At Anaconda Fightwear, you’ll be part of a team that values innovation, creativity, and dedication. We are more than just a brand; we are a community that supports and empowers each other. By joining us, you will have the opportunity to make a significant impact on the Martial Arts industry and help athletes around the world train at their best. This is a fantastic opportunity to gain a wealth of experience in a rapidly expanding company.
    How to Apply:
    Interested candidates should submit their resume and creative portfolio to apply

    To apply: https://weworkremotely.com/remote-jobs/anaconda-fightwear-creative-strategist

  • GeoLogics: CoECI Communications Intern

    GeoLogics: CoECI Communications Intern

    Headquarters: Alexandria, VA, United States

    URL: https://geologics.com

    Due to the nature of work performed, U.S. citizenship is required.
    GeoLogics is partnering with KBR/NASA for a fully remote, CoECI Communications Intern opportunity. Current enrollment in a Bachelor’s degree program in a relevant field is required. 
    In partnership with the NASA Center of Excellence for Collaboration (CoECI), we are looking for a communications intern to assist with the development of outreach materials and messaging. The intern will have the opportunity to help the CoECI team build out its outreach strategy and gain hands-on communications experience during this part-time remote position. The candidate should be interested in communications and event planning, have solid writing skills, and be able to work both independently and as part of a team.
    Job Overview: 
    • Draft messaging and talking points for CoECI outreach
    • Create handouts and other informational marketing documents for the CoECI team
    • Assist with the overall outreach strategy, including event planning and speaker preparation
    Required Skills and Experience:
    • Current enrollment in a Bachelor’s degree program in a relevant field
    • Previous experience drafting messaging and talking points for a variety of audiences
    • Ability to work with Microsoft Office products and Google Workspace
    • Excellent written and verbal communication skills
    • Ability to work independently with minimal direction 
    Preferred Skills and Experience:
    • Previous experience in event planning and outreach
    • Graphic design skills
    • Have access to and the ability to work with design software, such as Adobe Creative Suite 
    To apply for this position, please email your resume directly to Helen Do at hdo@geologics.com. 

    Rates listed are not a guarantee of salary/rate.  Rate offered at time of hire will depend on many factors including education, experience, interview results and skill level. GeoLogics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce. EOE/Disability/Veteran

    To apply: https://weworkremotely.com/remote-jobs/geologics-coeci-communications-intern

  • Photobooth Supply Co: CX Technical Support Advocate: Level 2 Overnight

    Photobooth Supply Co: CX Technical Support Advocate: Level 2 Overnight

    Headquarters: ROWLAND HGHTS, California, United States

    URL: http://www.photoboothsupplyco.com

    At Photobooth Supply Co., we call this role a “Customer Advocate” because your mission is to champion our customers’ success. We believe that friendly, empathetic, and knowledgeable support can make someone’s day, and we’re committed to making every customer interaction—whether via email, phone, or chat—a positive and impactful experience.

    This is a technical support role, not your standard customer service position. If you thrive on troubleshooting complex software issues, solving unique problems, and communicating technical solutions with clarity, this could be the perfect fit for you.

    What You’ll Do:

    • Troubleshoot Complex Issues: Leverage your 2+ years of technical support experience to resolve software-related issues, including analyzing logs to uncover and address root causes.
    • Communicate Clearly: Simplify complex technical concepts for our customers, ensuring they feel supported and informed every step of the way.
    • Investigate and Solve: Approach intricate problems with curiosity, conducting thorough research to develop effective solutions.
    • Educate and Empower: Collaborate with teammates to share insights and continuously expand both individual and team knowledge.
    • Delight Customers: Deliver empathetic and personable support, creating positive customer experiences that go above and beyond expectations.
    • Team Collaboration: Partner with colleagues to brainstorm creative, out-of-the-box solutions for unique challenges.

    We are looking for candidates who are able to work the following time shift:

    Thursday – Monday, 8 PM – 5 AM Pacific Time

    If you do not confirm you are available for a time shift, your application will automatically be disqualified. 😭

    Requirements

    What We’re Looking For:

    • Technical Expertise: Minimum of 2 years of technical support experience, demonstrating strong troubleshooting skills.
    • Problem-Solving Mindset: Naturally curious and driven to uncover the root cause of issues, with a proactive approach to resolution.
    • Confident Communication: Skilled at explaining technical information in simple, clear terms. You’re comfortable asking questions, documenting findings, and sharing insights.
    • Empathy and Understanding: Exceptional interpersonal skills, with the ability to deliver compassionate and thoughtful support in both written and verbal communications.
    • Attention to Detail: Strong command of English grammar (we’re fans of the Oxford comma) and precision in both troubleshooting and communication.
    • Team Player: Thrives in a collaborative environment, supporting and learning from teammates to achieve shared goals.

    Preferred Skills (Not Required):

    • Familiarity with photography equipment, photo booth software, or related industries.
    • Experience with Zendesk.
    • A passion for learning new technologies and adapting quickly to changes.

    USA applicants must live in one of the following states:

    • Arizona
    • California – preferred
    • Colorado
    • Florida
    • Georgia
    • Illinois
    • Montana
    • Nevada
    • New Hampshire
    • New York
    • North Carolina
    • Oregon
    • Pennsylvania
    • Rhode Island
    • Texas
    • Utah
    • Virginia
    • Wyoming

    Why Join Photobooth Supply Co.?

    At Photobooth Supply Co., we help entrepreneurs succeed by providing innovative photo booth solutions and exceptional customer support. As a Tier 2 Overnight Technical Support Advocate, you’ll play a crucial role in empowering our customers to thrive in their businesses. If you’re a proactive problem solver who’s passionate about delivering outstanding support, we’d love to hear from you!

    Ready to apply? Let’s make magic together—apply now and help our photo booth owners shine!

    Benefits

    🏥 Health Benefits (US only)

    👴 401K for California Based Employees

    📚 Education Stipend

    💻 Remote Work

    💰 Bonus Plan

    🏝️ Annual Retreat

    ✈️ Generous PTO and Holiday Schedule

    💼 Quarterly Financial Meetings

    📊 Open Book Management

    💪 Intimate Team

    🧑‍💻 Work from Home Stipend

    To apply: https://weworkremotely.com/remote-jobs/photobooth-supply-co-cx-technical-support-advocate-level-2-overnight

  • Photobooth Supply Co: CX Technical Support Advocate: Level 2

    Headquarters: ROWLAND HGHTS, California, United States

    URL: http://www.photoboothsupplyco.com

    USA BASED CANDIDATES ONLY – Read below for a list of eligible states

    At Photobooth Supply Co., we call this role a “Customer Advocate” because your mission is to champion our customers’ success. We believe that friendly, empathetic, and knowledgeable support can make someone’s day, and we’re committed to making every customer interaction—whether via email, phone, or chat—a positive and impactful experience.

    This is a technical support role, not your standard customer service position. If you thrive on troubleshooting complex software issues, solving unique problems, and communicating technical solutions with clarity, this could be the perfect fit for you.

    What You’ll Do:

    • Troubleshoot Complex Issues: Leverage your 3+ years of technical support experience to resolve software-related issues, including analyzing logs to uncover and address root causes.
    • Communicate Clearly: Simplify complex technical concepts for our customers, ensuring they feel supported and informed every step of the way.
    • Investigate and Solve: Approach intricate problems with curiosity, conducting thorough research to develop effective solutions.
    • Educate and Empower: Collaborate with teammates to share insights and continuously expand both individual and team knowledge.
    • Delight Customers: Deliver empathetic and personable support, creating positive customer experiences that go above and beyond expectations.
    • Team Collaboration: Partner with colleagues to brainstorm creative, out-of-the-box solutions for unique challenges.

    We are looking for candidates who are able to work the following time shift:

    Tuesday – Saturday, 10 AM – 7 PM Pacific Time

    If you do not confirm you are available for a time shift, your application will automatically be disqualified. 😭

    Requirements

    What We’re Looking For:

    • Technical Expertise: Minimum of 3 years of technical support experience, demonstrating strong troubleshooting skills and the ability to analyze technical logs.
    • Problem-Solving Mindset: Naturally curious and driven to uncover the root cause of issues, with a proactive approach to resolution.
    • Confident Communication: Skilled at explaining technical information in simple, clear terms. You’re comfortable asking questions, documenting findings, and sharing insights.
    • Empathy and Understanding: Exceptional interpersonal skills, with the ability to deliver compassionate and thoughtful support in both written and verbal communications.
    • Attention to Detail: Strong command of grammar (we’re fans of the Oxford comma) and precision in both troubleshooting and communication.
    • Team Player: Thrives in a collaborative environment, supporting and learning from teammates to achieve shared goals.

    Preferred Skills (Not Required):

    • Familiarity with photography equipment, photo booth software, or related industries.
    • Experience with Zendesk.
    • A passion for learning new technologies and adapting quickly to changes.

    Why Join Photobooth Supply Co.?

    At Photobooth Supply Co., we help entrepreneurs succeed by providing innovative photo booth solutions and exceptional customer support. As a Tier 2 Technical Support Advocate, you’ll play a crucial role in empowering our customers to thrive in their businesses. If you’re a proactive problem solver who’s passionate about delivering outstanding support, we’d love to hear from you!

    Ready to apply? Let’s make magic together—apply now and help our photo booth owners shine!

    Must live in one of the following states:

    • Arizona
    • California – preferred
    • Colorado
    • Florida
    • Georgia
    • Illinois
    • Montana
    • Nevada
    • New Hampshire
    • New York
    • North Carolina
    • Oregon
    • Pennsylvania
    • Rhode Island
    • Texas
    • Utah
    • Virginia
    • Wyoming

    Benefits

    🏥 Health Benefits

    👴 401K for California Based Employees

    📚 Education Stipend

    💻 Remote Work

    💰 Bonus Plan

    🏝️ Annual Retreat

    ✈️ Generous PTO and Holiday Schedule

    💼 Quarterly Financial Meetings

    📊 Open Book Management

    💪 Intimate Team

    🧑‍💻 Work from Home Stipend

    To apply: https://weworkremotely.com/remote-jobs/photobooth-supply-co-cx-technical-support-advocate-level-2

  • Photobooth Supply Co: CX Technical Support Advocate: Level 1

    Headquarters: ROWLAND HGHTS, California, United States

    URL: http://www.photoboothsupplyco.com

    USA BASED CANDIDATES ONLY – Read below for a list of eligible states

    At Photobooth Supply Co., we call this role a “Customer Advocate” because your mission is to champion our customers’ success. We believe that friendly, empathetic, and knowledgeable support can make someone’s day, and we’re committed to making every customer interaction—whether via email, phone, or chat—a positive and impactful experience.

    This is a technical support role, not your standard customer service position. If you thrive on troubleshooting complex software issues, solving unique problems, and communicating technical solutions with clarity, this could be the perfect fit for you.

    What You’ll Do:

    • Troubleshoot Complex Issues: Leverage your 2+ years of technical support experience to resolve software-related issues, including analyzing logs to uncover and address root causes.
    • Communicate Clearly: Simplify complex technical concepts for our customers, ensuring they feel supported and informed every step of the way.
    • Investigate and Solve: Approach intricate problems with curiosity, conducting thorough research to develop effective solutions.
    • Educate and Empower: Collaborate with teammates to share insights and continuously expand both individual and team knowledge.
    • Delight Customers: Deliver empathetic and personable support, creating positive customer experiences that go above and beyond expectations.
    • Team Collaboration: Partner with colleagues to brainstorm creative, out-of-the-box solutions for unique challenges.

    We are looking for candidates who are able to work one of the following time shifts:

    Tuesday – Saturday, 11 AM – 8 PM Pacific Time

    Monday – Friday, 8 AM – 5 PM Pacific Time

    Sunday – Thursday, 10 AM – 7 PM Pacific Time

    If you do not confirm you are available for a time shift, your application will automatically be disqualified. 😭

    Requirements

    What We’re Looking For:

    • Technical Expertise: Minimum of 2 years of technical support experience, demonstrating strong troubleshooting skills.
    • Problem-Solving Mindset: Naturally curious and driven to uncover the root cause of issues, with a proactive approach to resolution.
    • Confident Communication: Skilled at explaining technical information in simple, clear terms. You’re comfortable asking questions, documenting findings, and sharing insights.
    • Empathy and Understanding: Exceptional interpersonal skills, with the ability to deliver compassionate and thoughtful support in both written and verbal communications.
    • Attention to Detail: Strong command of grammar (we’re fans of the Oxford comma) and precision in both troubleshooting and communication.
    • Team Player: Thrives in a collaborative environment, supporting and learning from teammates to achieve shared goals.

    Preferred Skills (Not Required):

    • Familiarity with photography equipment, photo booth software, or related industries.
    • Experience with Zendesk.
    • A passion for learning new technologies and adapting quickly to changes.

    Why Join Photobooth Supply Co.?

    At Photobooth Supply Co., we help entrepreneurs succeed by providing innovative photo booth solutions and exceptional customer support. As a Tier 1 Technical Support Advocate, you’ll play a crucial role in empowering our customers to thrive in their businesses. If you’re a proactive problem solver who’s passionate about delivering outstanding support, we’d love to hear from you!

    Ready to apply? Let’s make magic together—apply now and help our photo booth owners shine!

    Must live in one of the following states:

    • Arizona
    • California – preferred
    • Colorado
    • Florida
    • Georgia
    • Illinois
    • Montana
    • Nevada
    • New Hampshire
    • New York
    • North Carolina
    • Oregon
    • Pennsylvania
    • Rhode Island
    • Texas
    • Utah
    • Virginia
    • Wyoming

    Benefits

    🏥 Health Benefits

    👴 401K for California Based Employees

    📚 Education Stipend

    💻 Remote Work

    💰 Bonus Plan

    🏝️ Annual Retreat

    ✈️ Generous PTO and Holiday Schedule

    💼 Quarterly Financial Meetings

    📊 Open Book Management

    💪 Intimate Team

    🧑‍💻 Work from Home Stipend

    To apply: https://weworkremotely.com/remote-jobs/photobooth-supply-co-cx-technical-support-advocate-level-1