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bloXroute is seeking an experienced results-driven Technical Support Manager to join our dynamic team. As the Technical Support Manager you will be responsible for managing a team of Technical Support Engineers. This role will involve working closely with bloXroute users to understand their needs and help them maximize the value of our products and services.  Manage support downtime and product issues, while effectively communicating status updates to users.

This position is a remote position based in the USA.

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Responsibilities

• Lead and mentor the technical support team by defining responsibilities and procedures
• Assess, select and implement new customer support tools to enhance team efficiency to align with bloXroute products
• Continuously improve the technical support processes to enhance team efficiency and deliver an exceptional experience
• Establish clear workflows, SLAs (Service Level Agreements), and escalation protocols 
• Manage and escalate technical solutions to Engineering teams to resolve all concerns and communicate to users in a timely manner 
• Ensure the team has clear documentation of technical issues, solutions and feedback 
• Maintain a deep understanding of all products and services to effectively guide and support the team 
• Guide new users, blockchains, miners and businesses through the onboarding process ensuring they are fully able to use products and services 
• Provide regular reports on key performance indicators such as resolution times, user satisfaction and team productivity 
• Conduct research to improve software and utilize data to provide insights and recommended action plans 
• Understand users’ goals and objectives, and provide a strategic insight on how to help them achieve their success with bloXroute solutions 
• Customize support tools to meet customer needs and team workflows

Requirements

• 5+ years of experience as a Technical Support Manager or relevant experience 
• Proven management skills with the ability to motive, coach and develop a high-performing team Understanding of ETH (EVM) or Solana blockchain networks
• Experience with using web3 (like web3py, web3js) clients to query blockchain data
• Understanding of blockchain nodes and p2p networks
• Experience with managing large amount of users via social networks
• Excellent communication skills, with the ability to build rapport and trust with users 
• Proven problem solving skills with a proactive approach 

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The Future of Life Institute (FLI) is looking for a Head of U.S. Policy. Washington D.C. location is preferred, but we are open to candidates in other U.S. locations.  The Head of U.S. Policy will report to FLI’s Director of Policy.

FLI works to reduce catastrophic risks from transformative technologies and to develop optimistic yet realistic visions of the future. Our U.S. Policy team advocates for the adoption of forward-thinking AI policy at the state and federal levels.

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As Head of U.S. policy, you will:

• Lead and grow our U.S. Policy team
• Develop and execute a policy strategy on how the U.S. can best navigate the current race to build Artificial General Intelligence
• Promote the adoption of future-proofed AI policy at the federal and state level, including mitigation of convergence risk (AI + bio and AI + nuclear)
• Build coalitions with other nonprofits, businesses and academics working on issues relevant to our mission
• Develop informational materials, conduct educational briefings to explain complex AI policy issues to non-expert audiences and represent FLI in the media

Required qualifications:

• Advanced degree (Masters equivalent or higher) in policy, law, or a technical field related to emerging technologies
• Five or more years of relevant work experience, mid-career and senior candidates encouraged to apply
• A detailed understanding of the challenges that artificial general intelligence may pose to society
• Strong self-direction, proactivity, and work ethic
• Comfortable working remotely and independently a significant portion of the time

Preferred qualifications:

• Experience managing high-performing teams
• Direct experience working for or advocating to legislatures and high-level civil servants at the state or federal level
• Advanced knowledge of the policy making process, including legislative procedures and opportunities for intervention 
• Understanding of the technical capabilities and limitations of AI systems

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Application process 

Please upload your resume. Cover letters are optional.

We are reviewing applications on a rolling basis. Please apply as soon as you are able.

Questions may be directed to contact@futureoflife.org.

About the Future of Life Institute

Founded in 2014, FLI is an independent non-profit working to steer transformative technology towards benefitting life and away from extreme large-scale risks. Our work includes grantmaking, educational outreach, and policy engagement.

Our work has been featured in The Washington Post, Politico, Vox, Forbes, The Guardian, the BBC, and Wired.

Some of our achievements include:

– Pause Giant AI Experiments, an open letter calling for a 6 month pause on the training of AI systems more powerful than GPT-4. The letter has been signed by more than 30,000 people, including Yoshua Bengio, Stuart Russell, Elon Musk, Steve Wozniak, Yuval Noah Harari, and Andrew Yang.

– The Asilomar AI Principles, one of the earliest and most influential sets of AI governance principles.

– Testimony to the US Senate AI Insight Forum on Innovation, and the first civil society presentation to the US House of Representatives Taskforce on AI, encouraging policies that mitigate catastrophic risks from AI.

– Participation in the US AI Safety Institute Consortium.

– Slaughterbots, a viral video campaign raising awareness about the dangers of lethal autonomous weapons.

– The Future of Life Award, which retrospectively awards unsung heroes who made the world a better place. Past winners include individuals who prevented nuclear wars, helped to eradicate smallpox, and solved the ozone crisis.

– Worldbuild.ai, which imagines flourishing futures with strong AI and works out how to get there.

FLI is a largely virtual organization, with a team of 25 distributed across Europe and the US. We have offices in Campbell, California and in Brussels, Belgium, and meet in person as a full team twice a year.

Dear Candidate, 

As discussed please find the job description for your reference.

About Fluence

Fluence (Nasdaq: FLNC) is a global market leader in energy storage products and services and digital applications for renewables and storage. With a presence in 30 global markets, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable storage products, comprehensive service offerings, and the Fluence One platform, which delivers AI-enabled digital applications for managing and optimizing storage and renewables. The company is transforming the way we power our world by helping customers create more resilient and sustainable electric grids. For more information, please visit fluenceenergy.com 

Our Culture and values

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.

We are Leading

Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.

We are Responsible

Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We are Agile

We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.

We are Fun

We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all.

Senior Controls Software Engineer (BMS)

ABOUT THE POSITION:

We are looking for a Controls Software Engineer with a passion for software design and extensive experience with C++, Agile Scrum using Jira and Git. You will report to the Senior Manager  Control Application Software Development. As a hands-on member of the development team, you will also do the work of delivering a releasable Increment of product at the end of each Sprint.

What will our ideal candidate bring to Fluence?

Responsibilities

•     Develop Fluence OS (FOS) controls software used in Fluence’s energy storage products. The software you will develop includes but not limited to:

o      system-level BMS (Battery Management System)

o     controls communication

o     Fluence OS application and base controls for utility and grid applications

o     Integration of grid-scale battery and power conversion systems from industry-leading manufacturers.

•     Design, develop, build, and document FOS controls SW using C++, C and/or Matlab/Simulink.

•     Support requisition engineering. Troubleshoot field issues and identify root causes.

•     Focus on robustness, security, performance, scalability, and maintainability.

•     Meet project timelines and budget.

•     Track, manage, document, and report work using JIRA and Confluence.

•     Foster a spirit of teamwork that allows for impersonal disagreement over ideas, conflict, and expeditious resolution.

Qualifications

Required

•     Bachelor in the areas of Mechanical, Electrical, Computer Science, or related fields from an accredited university.

•     6+ years of SW development experience.

•     Expertise in object oriented software development with C++ preferably for Linux.

•     Basic knowledge of a scripting language, preferably Python.

•     Expertise in C programming.

•     Expertise using the Agile development framework and Git workflow.

•     Enthusiasm for getting things done, taking personal responsibility, adding value within a team setting, learning new things, and ability to work with minimal supervision.

•     Willing and able to travel, domestically and internationally, up to 5% of the time.

Preferred

•     Knowledge in developing Battery Management System (BMS) software.

•     Knowledge of messagebus, such as MQTT.

•     Knowledge of power system market applications, power generation, and/or energy storage system controls.

•     Experience in MathWorks Matlab/Simulink for controls logic development.

•     Experience in Test Driven Development.

•     Experience with Continuous Integration.

•     Experience in Linux shell script programming.

•     Experience with Industrial Protocols: Modbus, CAN.

•     Experience with Containers (docker).

APPLY

Fluence uses LinkedIn Talent Hub to manage our recruitment process. To be considered for this and all roles at the company, applicants must apply directly on LinkedIn here.

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Site Reliability Engineering (SRE) at NVIDIA is an engineering discipline to design, build and maintain large scale production systems with high efficiency and availability using the combination of software and systems engineering practices. This is a highly specialized discipline which demands knowledge across different systems, networking, coding, database, capacity management, continuous delivery and deployment and open source cloud enabling technologies like Kubernetes and OpenStack. SRE at NVIDIA ensures that our internal and external facing GPU cloud services run maximum reliability and uptime as promised to the users and at the same time enabling developers to make changes to the existing system through careful preparation and planning while keeping an eye on capacity, latency and performance. SRE is also a mindset and a set of engineering approaches to running better production systems and optimizations. Much of our software development focuses on eliminating manual work through automation, performance tuning and growing efficiency of production systems. As SREs are responsible for the big picture of how our systems relate to each other, we use a breadth of tools and approaches to tackle a broad spectrum of problems. Practices such as limiting time spent on reactive operational work, blameless postmortems and proactive identification of potential outages factor into iterative improvement that is key to both product quality and interesting dynamic day-to-day work. SRE’s culture of diversity, intellectual curiosity, problem solving and openness is important to our success. Our organization brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to build an environment that provides the support and mentorship needed to learn and grow. What you’ll be doing: Design, implement and support operational and reliability aspects of large scale Observability & Telemetry collection platform with a focus on performance at scale, real time monitoring, logging and alerting Engage in and improve the whole lifecycle of services—from inception and design through deployment, operation and refinement Support services before they go live through activities such as system design consulting, developing software tools, platforms and frameworks, capacity management and launch reviews Maintain services once they are live by measuring and monitoring availability, latency and overall system health Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity Practice sustainable incident response and blameless postmortems Be part of an on call rotation to support production systems What we need to see: BS degree in Computer Science or a related technical field involving coding (e.g., physics or mathematics), or equivalent experience 5+ years of experience with Infrastructure automation, distributed systems design, experience with design, develop tools for running large scale private or public cloud system in Production 5+ years experience delivering foundational infrastructure and observability platforms. Experience in one or more of the following: Python, Go, Perl or Ruby In depth knowledge on Linux, Networking and Containers Ways to stand out from the crowd: Interest in crafting, analyzing and fixing large-scale distributed systems Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Ability to debug and optimize code and automate routine tasks Experience in using or running large private and public cloud systems based on Kubernetes, OpenStack and Docker. Experience running Grafana, OpenTelemetry, Prometheus, and similar observability focused tools The base salary range is 140,000 USD – 258,750 USD. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for equity and benefits. NVIDIA accepts applications on an ongoing basis. NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. NVIDIA is the world leader in accelerated computing. NVIDIA pioneered accelerated computing to tackle challenges no one else can solve. Our work in AI and digital twins is transforming the world’s largest industries and profoundly impacting society. Learn more about NVIDIA.

Position Overview: As a senior backend engineer at Mursion, you will be responsible for designing, developing, and maintaining high-performance, scalable, and secure applications. You will work closely with cross-functional teams to deliver solutions that meet business objectives and drive our technical strategy forward. Your expertise will be pivotal in guiding junior developers and ensuring best practices in software development.

Responsibilities:

• Design, develop, and maintain JVM-based applications using Micronaut or Spring Frameworks.
• Collaborate with product managers, designers, and other developers to deliver high-quality software solutions.
• Write clean, efficient, and well-documented code.
• Participate in code reviews and mentor junior developers.
• Troubleshoot and resolve complex technical issues.
• Optimize application performance and ensure scalability.
• Stay up-to-date with emerging technologies and industry trends.
• Contribute to architectural decisions and technical roadmaps.
• Deploy, manage, and scale applications on AWS.
• Implement and manage containerized applications using Kubernetes and/or Docker.
• Set up and maintain CI/CD pipelines using Jenkins and GitLab.
• Utilize AWS multiple AWS services such as EKS, RDS, SQS, SNS, and more.
• Design and develop scaled platforms to handle high traffic and large data volumes.

Qualifications:

• 5+ years of experience in JVM development.
• Strong proficiency in JVM languages such as Java, Kotlin, or Groovy with a good understanding of its ecosystems.
• Extensive experience with JVM Frameworks (Spring, Spring Boot,Micronaut, etc.).
• Solid understanding of object-oriented programming and design patterns.
• Experience with RESTful APIs and web services.
• Proficient in SQL and experience with database technologies such as MySQL, PostgreSQL, or Oracle.
• Familiarity with front-end technologies (HTML, CSS, JavaScript) is a plus.
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork skills.
• Experience with Agile development methodologies.
• Proven experience in designing and developing scaled platforms.

Preferred Qualifications:

• Extensive experience with AWS services (EC2, S3, RDS, Lambda, SQS, SNS, etc.).
• Proficiency in containerization technologies like Docker and orchestration with Kubernetes.
• Knowledge of CI/CD pipelines and tools such as Jenkins and GitLab.
• Experience with microservices architecture.
• Experience with WebRTC is a bonus.

Location: Remote, United States

Compensation and perks: The Salary range for this position is $120K-$160k and is commensurate with experience. For full-time employees, Mursion offers competitive benefits, which include full medical, dental, and vision insurance, paid holidays, and flexible PTO. 

Collaborate with a unique blend of employees ranging from 3D artists, software developers, operations, sales, and finance teams to actors who deliver interactive, highly immersive simulations.

Be at the forefront of reinventing learning for the future workforce.

About xAI

xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. As an AI Tutor – Legal Specialist, you will be responsible for generating consistently high-quality and accurately labeled data through various methods to facilitate the training of NLP algorithms. In collaboration with our technical and legal team you will support the training of new AI tasks and creation of datasets for model training, ensuring the implementation of innovative initiatives. You’ll contribute to refining annotation tools and selecting complex problems from legal disciplines where your expertise can drive significant improvements in model performance. This position demands a dynamic approach to learning and adapting in a fast-paced environment, where your ability to interpret and execute tasks based on evolving instructions is crucial.

The AI Tutor – Legal Specialist role is a remote position and there are full-time and part-time positions available (please see the bottom of this job description for more details).

Responsibilities

• Curate legal information using expert judgment and proprietary software applications to provide input/labels on defined projects.
• Support and ensure the delivery of high-quality curated data.
• Play a pivotal role in supporting and contributing to the training of new tasks, working closely with the technical staff  to ensure the successful development and implementation of cutting-edge initiatives/technologies.
• Interact with the technical staff to help improve the design of efficient annotation tools.
• Choose problems from legal fields that align with your expertise, focusing on areas such as torts and intellectual property.
• Engage in diverse writing assignments to refine generative AI models.
• Interpret, analyze, and execute tasks based on given instructions.

Key Qualifications:

• Possess a LLM, JD, or PhD in a law-related field.
• Advanced proficiency in reading and writing, both in informal and professional English.
• Strong research and analysis skills, and the ability to navigate various information resources, databases, and online resources are essential.
• Outstanding communication, interpersonal, analytical, and organizational capabilities.
• Strong reading comprehension skills combined with capacity to exercise autonomous judgment even when presented with limited data/material.
• Strong passion for and commitment to technological advancements and innovation. 

Preferred Qualifications:

• Licensed to practice law in a US jurisdiction.
• Previous AI Tutoring experience.
• Teaching experience (as a professor, teacher, or tutor).
• Experience in technical writing, journalism, or a professional writing setting.

Additional Requirements:

• Demonstrate a strong capacity to quickly adapt by learning new skills and unlearning outdated ones, thriving in dynamic and changing environments.
• For those who will be working from a personal device, please note your computer must be capable of running Windows 10 or macOS BigSur 11.0 or later.

Location, Hourly, and Other Expectations:

• This position is fully remote.
• We are unable to provide visa sponsorship.
• If you are based in the US, please note we are unable to hire in the states of Wyoming and Illinois at this time.
• Please indicate your interest in either full-time (40 hours per week), part-time (up to 29 hours per week), or either in the application. In general, we are able to accommodate flexible hours around your schedule.

​​Compensation and Benefits:

• The pay for this role may range from $80/hr – $120/hr.
• Your actual pay will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
• For full-time roles, benefits will include medical insurance and specific benefits vary by country.  We do not offer benefits for part-time roles.