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FIS Overview – Work Culture, Jobs
FIS Overview – Check details about FIS like employee reviews and ratings, work life balance, jobs etc at Naukri.com. -
Auctria: Senior Front-End Developer
Headquarters: ON K7C 3P1
URL: https://auctria.comAt Auctria we’re pioneering the future of event based fundraising with our comprehensive platform, which elevates organizations’ abilities to maximize their events. Our focus is on empowering all sizes of non-profits in their essential missions with effective and powerful, yet easy to use features.We’re seeking a Senior Front-End Developer to join our compact yet impactful team, and make a significant difference in helping grow our front-end capabilities.Key Responsibilities:- Collaborate to write maintainable, testable, and efficient code by using best software development practices.
- Ensure the technical feasibility and stability of front-end components.
- Implement component testing and unit tests to maintain code quality.
- Optimize applications for maximum speed, scalability, and maintainability.
- Drive code quality improvements through thoughtful code reviews
- Stay updated with the latest industry trends and bring fresh ideas to the table.
Requirements:- 4+ years of professional front-end development experience
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Strong expertise in front-end development with Vue.js and TypeScript.
- Experience with state management patterns and solutions (e.g., Vuex, Pinia).
- Experience with build tools like Vite.
- Proven ability to write maintainable, testable, and efficient code
- Experience with Version Control/Git, and knowing how to collaborate with others using repositories.
- Knowledge of responsive design principles and best practices.
- Strong problem-solving skills and attention to detail.
- Excellent communication and teamwork skills.
Nice to Have:- Experience with other front-end frameworks or libraries such as React Native and Nuxt.
What We Offer:- A collaborative and inclusive work environment.
- Room for professional advancement and skill development.
- The flexibility to work remotely from anywhere in Canada.
- A dynamic and supportive team that values innovation and fresh ideas.
- Competitive salary and bonus plan
If you’re passionate about our mission and excited about making a difference, send your resume. Let’s create something amazing together!* Applicants must be based in and legally eligible to work in Canada.
To apply: https://weworkremotely.com/remote-jobs/auctria-senior-front-end-developer
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BBE Marketing Inc: Data Coordinator
Headquarters: Dallas, Texas
URL: http://bbemarketing.com/We are seeking a highly organized and detail-oriented Data Coordinator to join our team. This role plays a crucial part in managing and maintaining accurate and up-to-date account information across a large portfolio.
Key Responsibilities:
- Manage a comprehensive list of accounts, ensuring their data is reviewed and updated regularly.
- Communicate with account contacts via email to gather updates, confirm details, and ensure accuracy.
- Maintain organized records of account interactions and updates.
- Utilize HubSpot to manage and track account information efficiently.
- Collaborate with the team to identify and address any data inconsistencies or issues.
- Draft clear and professional communications for outreach and updates.
Qualifications:
- Strong organizational skills with the ability to manage a high volume of accounts and emails effectively.
- Proficiency in HubSpot or similar CRM platforms is preferred.
- Excellent written communication skills, with the ability to craft professional and engaging messages.
- Detail-oriented mindset and commitment to maintaining high standards of accuracy.
- Prior experience in account management, data coordination, or a similar role is a plus.
To apply: https://weworkremotely.com/remote-jobs/bbe-marketing-inc-data-coordinator-1
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Sendible: Social Media Coordinator
Headquarters: London
URL: https://www.sendible.com/👋 About UsSendible is a leading social media management platform built for teams, agencies and multi-location businesses to collaborate on content, engage with audiences, and report on successes. Our team of 40+ is dedicated to partnering with our customers to help them achieve their goals.- Sendible ranks in the top 3 best Social Media Suites according to G2 in Spring 2024.
- Trusted by 30,000+ brand managers and marketers.
- Low staff turnover rate — a large portion of the team have been at Sendible for 5+ years.
Recently listed as one of the most user-friendly software in multiple categories on G2, our mission is to help companies be remarkable on social media at scale. 🚀Sendible is proud to be an equal opportunity employer and will consider all qualified individuals seeking employment without regards to race, colour, creed, religion, gender, gender identity, national origin, citizenship, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other protected classification.💡 The OpportunityAre you a creative storyteller with a passion for video and social media?If so, this is an exciting opportunity to join a dynamic team at the forefront of social media management!At Sendible, we are looking for an enthusiastic Social Media Coordinator to drive our content strategy and amplify our brand visibility. In this role, you’ll have the chance to produce and manage compelling video content and social campaigns that resonate with diverse audiences across multiple platforms.You will play a vital role in shaping our online presence, connecting with our community, and bringing our brand to life through innovative storytelling.🎯 Your Responsibilities
1. Content Creation & Video Production [50% of the role]- Create and edit engaging video content tailored for social platforms, including short-form videos, product demos, tutorials, and brand campaigns.
- Serve as the on-camera personality for our brand, delivering relatable and authentic video content.
- Repurpose content for cross-platform distribution, such as our website, email campaigns, and blogs.
2. Social Media Management [35% of the role]- Plan and manage a content calendar covering key platforms: Facebook, Instagram, TikTok, X (Twitter), LinkedIn, YouTube, Threads, Bluesky and Google Business.
- Post, schedule, and monitor content performance, adapting strategies to maximise reach and engagement.
- Build and nurture our online community by engaging in conversations, responding to DMs, and sparking dialogue.
3. Strategy & Collaboration [10% of the role]- Work with the Head of Marketing, Head of Content, Product Manager, and Design team to execute a strategic social media content plan.
- Stay ahead of trends, leveraging viral moments and emerging social features to enhance brand presence.
- Use analytics to track performance and refine future social media campaigns, ensuring high ROI and engagement.
4. Live Events [5% of the role]- Host and occasionally present at webinars, live streams, and virtual events, engaging directly with customers and prospects.
- Collaborate with sales, customer support, and product teams to develop event scripts, presentations, and live demos.
🤝 About the team:The Marketing team at Sendible thrives on collaboration, creativity, and a shared passion for delivering exceptional content.We work closely with cross-functional teams, including sales, product, customer support, and design, to craft campaigns that drive engagement and deliver results. You’ll join a team that values growth, innovation, and your unique perspective as we shape the future of our brand.We embrace a fast-paced environment that encourages learning, experimentation, and impact, making every day a new opportunity to grow.✅ About You- Based in the UK or the US. Work UK or East Coast US hours.
- 1+ year’ experience in social media management, video production, or digital content creation.
- Video Expertise: Confident on camera, skilled in video production, editing, and storytelling.
- Social Media Savvy: Strong opinions and deep knowledge of social platforms, trends, and creative best practices.
- Strategic Mindset: Ability to align content with brand strategy and marketing goals.
- Data-Driven: Experience in social media analytics, tracking key performance metrics, and reporting results.
- Self-Starter: Motivated, creative, and ready to own projects from concept to execution.
- Excellent Communication: Fluent in English, with top-tier writing, speaking, and storytelling skills.
- Graduates welcome.
➕ Bonus Skills & Experience:- Experience using social media management tools.
- Knowledge of brand marketing and product promotion.
- Experience working for a SaaS company, ideally B2B
- Experience with HubSpot or similar CMS/CRM tools.
- Experience with editing tools like Adobe Premiere Pro, Final Cut Pro, or similar.
- Remote working experience with an international team
- UK or US base preferred for East Coast and UK work timings.
🚀 What your future at Sendible looks likeIn your 1st month, you’ll:- Have completed Sendible’s product training and onboarding program.
- Get to know the Sendible team and learn the ins and outs of the business, our history and where we’re going.
- Dive into Sendible’s marketing content and tech stack by learning how our funnel works, and how our marketing team operates.
- Get involved in day to day development tasks.
Within 3 months, you’ll:- Be involved in longer-term goals.
- Have a complete understanding of how we work.
- Have a good working knowledge of the platform.
- Plan, create and execute a social media plan with the rest of the team.
🤝 What the hiring process looks like- A brief (<30 min) video call with Tamara (Head of Content).
- If successful, you’ll receive a short exercise (≤2 hours) to complete within 2 business days.
- Passing this leads to a task interview with Simon (Head of Marketing) and Tamara to discuss your exercise.
- If you pass the task interview, you’ll meet the marketing team for a general interview.
- Finally, if everything aligns, you’ll have a cultural fit interview with a non-marketing teammate.
- If you successfully progress through all stages and receive an offer, we will conduct appropriate reference and background checks in compliance with local laws and regulations.
⚡ Why work with us- Work remotely or from our London HQ and create your own schedule (we believe in trust and autonomy).
- 25 days paid holiday per year, plus one bonus day for your birthday.
- 12+ weeks fully paid parental leave for both birthing & non-birthing parents*
- Equipment including a laptop and headset.
- Annual bonuses based on company and personal performance (if the company does well and you played a big part, you’ll be rewarded).
- Competitive medical insurance coverage and access to pension or retirement plan*
- Ongoing team-wide and company-wide virtual social activities and success celebrations. We’ll return to in-person retreats when regulations allow.
- Paid sabbatical after 5 years.
- We love learning! Use your $500 learning allowance to develop your skills.
- Gain incredible experience building a truly successful, global SaaS company with a dedicated, small team where you can have a huge impact!
*Eligibility for parental leave, insurance, and pension/retirement plans is dependent on the employee’s location and may vary.We like hearing fresh perspectives and appreciate new viewpoints, so you should feel comfortable speaking up and not be afraid to drive change and challenge the status quo. If something sucks and can be done better, we want to hear!🌐 How we workSendible is a UK corporation and our head office is based in London but we are distributed with teammates in South Africa, Spain, Portugal, Italy, France, the Philippines and the US.This is a hybrid role, meaning a majority of the time you’ll be able to work from home or where you are most comfortable. We do value the collaboration and camaraderie of getting together in our London office. You’re welcome to work there as many days as you would like. We ask our London team to come at least once a quarter and once or twice a year if you’re remote. You’ll find our HQ fully equipped with snacks, excellent coffee and a pool table!The role is contracted for 40 hours per week, Monday to Friday, with core working hours from 10:00 to 16:00. The remaining hours are flexible and can be arranged by mutual agreement.👀 How to get our attention when you applyIntroduce yourself to us as a colleague and show us what your future could look like here! We value authenticity, so be yourself, be creative, and take your time with the application.Send us a short-form, vertical video and tell us:- What got you into social media marketing and content creation?
- A time you taught yourself a new skill to complete a job or project.
So, if you want to join Simon, Tamara and the rest of our Marketing Team in helping to bring real value to users through the products and solutions we develop, please submit your application!To apply: https://weworkremotely.com/remote-jobs/sendible-social-media-coordinator
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CData Virtuality: Software Support Engineer
Headquarters: Leipzig
URL: https://vonq.io/4gPrlAfOverview
CData Virtuality is a strong data integration and management solution and Product Unit of CData Software. We are known for our powerful data virtualization capabilities that enable companies to access, integrate, and manage data from multiple sources in real-time without the need for extensive data replication. CData Virtuality’s platform supports a variety of data sources and formats, making it a powerful tool for organizations looking to streamline their data infrastructure and improve decision-making processes.
The Position
Join our team as a Software Support Engineer and become a pivotal part of a leading data virtualization software provider that is transforming the way businesses access and manage their data globally. With our innovative data virtualization solutions, we empower companies worldwide to make data-driven decisions efficiently. Your role will ensure optimal operation and seamless support for our diverse customer base, enhancing their experience with our software.
Your Role and Impact
As a Software Support Engineer, you will play a crucial role in both the proactive and reactive aspects of our service delivery. Your responsibilities will span across various support levels, monitoring, and operational tasks, including:
- SaaS Support: Handle customer inquiries through in-product Intercom, providing both 1st and 2nd level support.
- CData Virtuality Platform Support: Offer first-level support to EU and US customers, focusing on ticket-based troubleshooting and problem resolution.
- SaaS Monitoring: Utilize monitoring systems and tools to identify and address incidents proactively.
- Setup and Operations: Set up, configure, and use cloud management and monitoring tools, as well as manage cloud environments, perform software updates/upgrades on our customers’ Windows and Linux machines (remote via RDP and SSH), and support the operation of our software and servers.
What We’re Seeking
Must-have Requirements:
Personal:
- Strong communication skills and fluency in English.
- Self-organized, highly motivated, and responsible.
- Empathic with an analytical approach.
- Exceptional problem-solving skills and an inquiring mindset.
Professional:
- Understanding of database technology and Linux.
- Proficiency in SQL and ability to debug source code.
- Experience in software support/consulting or a comparable function.
- Skilled in troubleshooting and understanding documentation for desired behavior.
- Ability to simplify complex topics and work independently under pressure.
Nice-to-have Requirements:
- Experience with SLA-bound operations and screen-sharing/phone support.
- Familiarity with bug trackers, Cloud Platforms (AWS, Azure), and container platforms.
Your Advantages
Joining our team means you’ll be at the forefront of the tech industry’s latest trends, working with a group of dedicated professionals who are passionate about data virtualization. You’ll have the opportunity to grow your skill set in a dynamic, supportive environment, and make a significant impact on our company’s success and customer satisfaction. We offer a competitive salary, flexible working conditions, and the chance to be part of an exciting journey in a rapidly growing industry.
Apply Now
If you’re a technically inclined individual passionate about solving complex problems and eager to contribute to our team’s success, we want to hear from you! Submit your application today and take the first step towards a fulfilling career with us.
What our amazing team worldwide loves about working with CData Virtuality
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A stable and reliable job with the freedom and flexibility of a freelancer
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Working as a contractor worldwide or as an employee in Germany
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Flexible working hours and workplace
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Paid vacation days and paid sick leaves
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Fast and dependable monthly payment – in EUR, USD, or Crypto, as you prefer
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Contributing to the success of a growing company
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Working with cutting-edge technologies
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Knowledgeable and approachable C-Level
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Continuity and growth potential
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Smart, friendly, and international colleagues
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Full integration into our teams and invitations for our team events worldwide
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We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
To apply: https://weworkremotely.com/remote-jobs/cdata-virtuality-software-support-engineer
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SlideSpeak: Full Stack Developer
Headquarters: London & Austin, TX
URL: https://slidespeak.coSlideSpeak is an AI startup helping businesses create presentations more easily. We’ve launched 1 year ago and users have already uploaded over 4 million files. Our growth has been staggering 🚀 We’re expanding our team to continue developing innovative features for our RAG based AI presentation tool. We’re looking for someone who likes to work in a very friendly environment. Our team is like a little family… we all get along great and meet up at least every 3 months in person and work together.Website: https://slidespeak.co
Role Overview: We’re looking for a motivated Full Stack Software Engineer with a focus on backend who wants to make a significant impact. As part of our small but growing team of 5, your work will directly influence the core product, enhancing our offering at a global scale. We’re building out a one of a kind AI first presentation editor, so we hope you like working with 2D graphics.
Key Responsibilities:- Build and maintain backend services using Python, FastAPI, and other frameworks.
- Develop and optimize front-end UI with NextJS, React, and TypeScript.
- Develop LLM services to generate content for presentations (images, infographics, icons, content, …)
- Collaborate on database management and query optimization.
- Contribute to all phases of the development lifecycle, from design to deployment.
Skills and Qualifications:- Degree in Computer Science or a related field.
- Proficiency in Python and experience with backend frameworks and databases.
- Experience with React and/or NextJS + TypeScript.
- Familiarity with cloud services (AWS, GCP, Azure) and server management via shell.
- At least some practical work experience through internships or personal projects.
Nice-to-Have:- Experience with Python backends, FastAPI, and RAG frameworks like LangChain, Llama Index.
- Knowledge of vector databases and advanced database management systems.
- Knowledge of 2D graphics editors and SVG (yep, it gets quite nitty gritty)
Our Tech Stack:- Frontend: NextJS, Zustand, Tailwind, Prisma
- Backend: Python, FastAPI, Llama Index
- Database: PostgreSQL
- Vector Database: PGVector
- LLMs + AI Models: Azure OpenAI, Google Gemini Flash, Replica
- DevOps: GitHub Actions, Checkly for E2E testing
- Infrastructure: Azure, AWS and Virtual Servers with Docker Compose
Benefits:- Competitive salary range of 50-75k USD, depending on experience.
- Fully remote work environment with flexible scheduling (we would love for you to be able to travel every 3 months to meet in person).
- Company-provided laptop and a software budget tailored to your needs.
- Budget for attending conferences (AI Engineer, Figma Config, WebSummit and more).
- Extraordinary quarterly fully-paid trips across Europe, including accommodations and flights, to foster team bonding and creativity (our next trips are to Cape Town and SF) 🌎.
- WeWork membership
To apply, please submit your resume and a brief cover letter with your experience and why you’re a good fit for us. Have you built any AI tools, have you worked with 2D graphics software?We’re excited to hear from you and look forward to possibly welcoming you to SlideSpeak, where your work will help shape the future of presentation technology!To apply: https://weworkremotely.com/remote-jobs/slidespeak-full-stack-developer
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Online Data Analyst Spanish (US)
Online Data Analyst – Spanish (US)
Job Description:
Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home.
A Day in the Life of an Online Data Analyst:
In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide
Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information.Join us today and be part of a dynamic and innovative team that is making a difference in the world!
Qualification Path:
No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement.
Basic Requirements
Full Professional Proficiency in Spanish and English
Being a resident in the US for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in the US
Ability to follow guidelines and conduct online research using search engines, online maps, and website information
Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance
Daily access to a broadband internet connection, computer, and relevant softwareAssessment
In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.Equal Opportunity
All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.The post Online Data Analyst Spanish (US) appeared first on Jobspresso.
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TELUS Digital AI Data Solutions: Online Data Analyst
Headquarters: United States
URL: https://www.telusinternational.com/Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home.
A Day in the Life of an Online Data Analyst:
In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide
Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information.Join us today and be part of a dynamic and innovative team that is making a difference in the world!
TELUS Digital AI Community
Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.Qualification Path:
No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement.Basic Requirements
- Professional Proficiency in English
- Being a resident in the USA for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in the USA
- Ability to follow guidelines and conduct online research using search engines, online maps, and website information
- Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance
- Daily access to a broadband internet connection, computer, and relevant software
Assessment
In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.Equal Opportunity
All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.To apply: https://weworkremotely.com/remote-jobs/telus-digital-ai-data-solutions-online-data-analyst
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Secfix GmbH: Backend Engineer Java (Fresh grad, < 2 years)
Headquarters: Berlin, Germany
URL: https://www.secfix.com/Why should you join Secfix?Secfix is an early-stage fully remote startup in the best sense of the word. We’re a fun, close-knit team on a mission to automate security and compliance for modern companies and become the European compliance automation leader. We rapidly grew from just three founders to 20 people in less than 2 years after founding.Your work will significantly impact our tech product used by CTOs, engineering teams, COOs and the whole team will celebrate your wins.In comparison to many startups we are growing the team at a healthy rate and there is a balance between fast growth and maintaining our runway as we scale. Most of our costs are already covered by revenue.With new challenges (we’re looking to 2x the team next year), you’re assured of growth and progress. Our trajectory is fueled by top investors, including Octopus Ventures, Neosfer (Commerzbank), founders of Signavio and many more angels.
Who are we looking for?We’re building an environment at Secfix where ambitious, independent engineers can thrive. We want to grow with people who take pride on building and maintaining actual products, who are curious about how the features we ship are used daily to solve real challenges, and who’ll use their in-depth engineering insights to push the envelope on what we can achieve together. We own products and outcomes, not Jira tickets.Bring your commitment and drive to grow, and we’ll deliver an environment that keeps you happy, healthy, and empowered to do your best work with us.Scope of this role: 90% backend troubleshooting, 10% new feature development.
Experience that you will ideally bring- 1+ years of experience in Backend Engineering through first full-time job and internships.
- Solid foundation in object-oriented programming with Java.
- First professional production experience in Java Spring Boot, Hibernate, and SQL.
- Familiarity with 3rd-party APIs and interest in learning monitoring and troubleshooting.
- Willingness to take ownership of tasks, collaborate, and adapt to feedback.
You should apply if:- You’re ambitious, independent and growth-oriented.
- You bring young talent to our team with at least 1 year of equivalent experience.
- You have strong engineering fundamentals, code efficiently, and you know what you’re great at and what you’re less great at.
- You thrive when you have autonomy, own as many of the details as possible, and project manage your own work.
- You’re comfortable collaborating and communicating in a remote environment, especially in writing and on video calls. You understand that working remotely doesn’t mean working alone. Remember, it requires more pro-active communication than working in the office.
You should not apply if:- You need a lot of processes to tell you what to do or you’re comfortable only picking up highly detailed tickets from a JIRA board
- You only want to write code and don’t really care about the bigger picture and customers
- You don’t want to test, deploy, monitor and troubleshoot your own code
- You don’t want to lead your own projects, but rather be led by someone else
- You don’t want to collaborate closely with other areas of the business or engage with users when needed
What happens when you join us?- You’ll own complex backend issues: Work closely with the Tech Lead to take on challenging backend problems and resolve them autonomously.
- You’ll debug, troubleshoot, and fix bugs: Solve real customer-impacting issues in our production environment, ensuring a smooth experience for our users.
- You’ll strengthen your backend skills: Work with cutting-edge technologies like Java Spring Boot, Hibernate, and SQL, and develop a strong foundation in backend development.
- You’ll collaborate and grow: Work with a talented and supportive team to analyze root causes, design solutions, and improve our backend systems.
- You’ll contribute to new features: Occasionally work on feature development as the team and product expand.
- You’ll live by our values:
- We are obsessed with our customers.
- We build smart.
- We create trust
- We are hacky.
- We take ownership.
- We are leaders of remote
Our Technology Stack- Frontend: Typescript, Angular, Ngrx, Tailwind, Material UI
- Backend: Java SpringBoot, Postrgesql, Hibernate
- MDM product: Golang & Osquery
- Infrastructure: AWS with ECS
- Tools: Gitlab CI/CD, Figma, Slack, Notion, Gather.town, ClickUp
Interview ProcessWe aim to invite successful applicants to interview within a week and provide feedback after the take-home task stage.Applicants can expect the following:- An Introductory call with a member of our talent team ~ 15-20 minutes
- Take home task (scope: max. 1-2h) and technical interview with Tech Lead
- Virtual on-site with the team and co-founders on Gather.town (approx. 2 hours)
- Offer stage
After sending us your application in, please keep an eye out for an email from Grigory (CTO) or Chiara (People Ops). We will respond and move as quickly as possible.What We Offer- Remote Work: 100% remote work with a virtual office in Gather.
- Competitive Salary: Industry-competitive local salaries. We pay local rates that are at or above the market. We share this philosophy with GitLab.
- Equity: Generous equity package – we’re all owners of Secfix and beneficiaries of our collective success.
- Holidays: 26 days holiday + local public holidays.
- Health Insurance: Comprehensive health coverage.
- Development Budget: €1,000 annual personal development budget.
- Workspace Budget: Remote workspace budget and access to co-working spaces.
- Annual Retreat: Annual retreat to build connections and inspire ideas (this year we’re headed to Milan!).
- Tech Equipment: Latest tech equipment (MacBook, monitors, headphones).
- Company Events: Company-wide events to build relationships and have some fun!
- Mentorship: We are backed by top VCs and accelerators and have direct access to world-class mentors.
Please note: We are an equal-opportunity employer and remote-only company. We work in sync using Gather as our virtual office. As a small fast-growing company, we believe in the need for an in-sync component of daily communication and therefore cannot support 100% asynchronous work.To apply: https://weworkremotely.com/remote-jobs/secfix-gmbh-backend-engineer-java-fresh-grad-2-years
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Tidio: Customer Success Manager (US-based clients)
Headquarters: Warsaw
URL: https://tidio.comLocation: Europe/US/LATAM remote.Form of employment: Contract of employment or B2B contract (self-employed).
We are a fast-growing tech company created by experienced international talents. Our product is a top-rated online platform for small and medium businesses to grow sales through outstanding customer service. Our goal is to create a frictionless customer experience for individual users and, at the same time, help entrepreneurs worldwide grow their businesses by giving them access to a top-notch AI-driven tool.
Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!A few facts about us:
- Our product is one of the world’s leading AI customer service solutions, and our goal is to become no. 1.
- We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024.
- We currently rate at 4.7/5 in both Shopify and G2.
- The new Tidio AI feature (Lyro) answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution! 🚀🤖
- Every month, our widget is viewed by 350 million unique users, which is 4% of the global population.
- Currently, we hire over 170 fantastic people.
- In March 2022 we secured $25 mln in a Series B Investment round (read 👉 TechCrunch’s article to learn more)
- In June 2023, our monthly MRR exceeded $1M.
We are a fast-growing tech company created by experienced international talents. Our product is a top-rated online platform for small and medium businesses to grow sales through outstanding customer service. Our goal is to create a frictionless customer experience for individual users and, at the same time, help entrepreneurs worldwide grow their businesses by giving them access to a top-notch AI-driven tool.
Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!
As the Customer Success Manager, you will:
- Build relationships with our top clients.
- Serve US-based clients with the availability for video calls in the PDT zone (9 AM to 5 PM).
- Identify client needs and deploy solutions.
- Conduct video training and showcase new features.
- Drive adoption of our product and encourage best practices.
- Identify opportunities for growth.
- Oversee a large book of business.
- Influence retention, expansion and churn rate for your clients.
- Create automation and flows within our success software that supports your efforts.
- Report on activities and results.
- Collect strategic feedback and share it internally.
- Create impactful emails and outreach campaigns for your book of business.
You are the perfect fit if you have:
- Ability to cover PTD zone (9 AM to 5 PM) from Monday to Friday.
- English proficiency at C2 level or equivalent.
- At least 2 years of previous professional experience in a SaaS customer success role.
- Ability to build mutually beneficial relationships.
- Great understanding of how to use and teach others to use the software.
- Experience with customer success or sales tools (Gainsight, Totango, ChurnZero, Salesforce, Hubspot).
- A good understanding of industry-standard KPIs (churn rate, retention rate, net dollar retention).
- A good understanding of customer experience tools and the industry.
We would like to offer you:
- A chance to work with one of the top products in the customer experience industry.
- Work with an experienced and international team that continually shares knowledge and is not afraid of testing new solutions.
- Great development opportunities – company-supported courses and conferences.
- Contract form according to your preferences (B2B or contract of employment).
- Remote-first work with flexible hours.
- 26 days off guaranteed in a year.
- Possibility to work 100% remotely or book a Regus coworking space in your city.
- Individual work tools – Macbook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs.
- Sport & wellness benefit or its financial equivalent.
- Mental well-being program – individual therapy sessions and resources for employees.
- Free access to one of the most popular e-book/audiobook services.
- Regular integration events (company-wide meetings, team events).
What happens when you send your CV?
- Video call with a recruiter about the position and the team.
- A recruitment assignment.
- Interview with the Hiring Manager and the recruiter.
- Offer and fireworks 😉
Don’t hesitate and apply right away!
Diversity Statement
One of Tidio’s core values is to play fair. Therefore, we treat all candidates equally. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. This means recruitment and selection of talent to Tidio is only based on individual merit and qualifications directly related to professional competence.
To apply: https://weworkremotely.com/remote-jobs/tidio-customer-success-manager-us-based-clients-2